Order session time for SalesCart.NET?

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   What is the default order session time for ASP.NET? Is it same as it was for .ASP? 20 min or more?

Is this time corrected in SalesCart.NET? We have Sales Cart PRO 5 and we have lots of abandoned orders due to the "The Time to process your Order has Expired!" cause.

When "View Cart" is idle for 20 min, the content is lost once customer proceed to checkout.

Thank you.

Jason

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jason2004 Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: September/29/05 Status: Offline Points: 87	Post Options Post Reply Quote jason2004 Report Post Thanks(0) Quote Reply Topic: Order session time for SalesCart.NET? Posted: March/12/07 at 5:36pm
	What is the default order session time for ASP.NET? Is it same as it was for .ASP? 20 min or more? Is this time corrected in SalesCart.NET? We have Sales Cart PRO 5 and we have lots of abandoned orders due to the "The Time to process your Order has Expired!" cause. When "View Cart" is idle for 20 min, the content is lost once customer proceed to checkout. Thank you. Jason

admin Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Forum Administrator Joined: March/11/04 Status: Offline Points: 329	Post Options Post Reply Quote admin Report Post Thanks(0) Quote Reply Posted: May/03/07 at 2:32pm
	This is a setting on the server not in the software. By default, its 20 minutes in IIS. In fact, if you set it in the software, the server overrides any setting in the server. Contact your ISP and ask them to increase or decrease the time to what you want. They may or may not do that. 20 minutes really should be enough time. This is 20 minutes where the person has done "NOTHING". If they so much as click on a page, the 20 minutes starts over.