SalesCart NET - Order session time for SalesCart.NET?

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Order session time for SalesCart.NET?

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart NET
Forum Description: For SalesCart NET developers and designers to converse with other SalesCart NET owners
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=687
Printed Date: November/23/24 at 5:32pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com

Topic: Order session time for SalesCart.NET?

Posted By: jason2004
Subject: Order session time for SalesCart.NET?
Date Posted: March/12/07 at 5:36pm

What is the default order session time for ASP.NET? Is it same as it was for .ASP? 20 min or more?

Is this time corrected in SalesCart.NET? We have Sales Cart PRO 5 and we have lots of abandoned orders due to the "The Time to process your Order has Expired!" cause.

When "View Cart" is idle for 20 min, the content is lost once customer proceed to checkout.

Thank you.
Jason

Replies:

Posted By: admin
Date Posted: May/03/07 at 2:32pm

This is a setting on the server not in the software. By default, its 20 minutes in IIS. In fact, if you set it in the software, the server overrides any setting in the server.

Contact your ISP and ask them to increase or decrease the time to what you want. They may or may not do that. 20 minutes really should be enough time. This is 20 minutes where the person has done "NOTHING". If they so much as click on a page, the 20 minutes starts over.