Forum Home Forum Home > Legacy Products > SalesCart Standard / PRO / SQL
  New Posts New Posts RSS Feed - Wrong Shipping amount
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Forum LockedWrong Shipping amount

 Post Reply Post Reply
Author
Message Reverse Sort Order
jimgub View Drop Down
Newbie
Newbie


Joined: April/15/04
Status: Offline
Points: 32
Post Options Post Options   Thanks (0) Thanks(0)   Quote jimgub Quote  Post ReplyReply Direct Link To This Post Topic: Wrong Shipping amount
    Posted: December/14/04 at 1:50pm
Will,

we can't reproduce it... for now I'll just shelve it unless it pops up again.. guaranteed there is a problem however...

thx
Jim
Back to Top
Techno Geek View Drop Down
Admin Group
Admin Group
Avatar
Evil monkey living in my closet!

Joined: March/11/04
Location: United States
Status: Offline
Points: 1206
Post Options Post Options   Thanks (0) Thanks(0)   Quote Techno Geek Quote  Post ReplyReply Direct Link To This Post Posted: December/10/04 at 10:26am
I'm not quite sure. The details are too vague but if you have support I would recommend that you submit a ticket so we can get the site details, etc.

We also need the exact steps to re-produce the issue.
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
Back to Top
jimgub View Drop Down
Newbie
Newbie


Joined: April/15/04
Status: Offline
Points: 32
Post Options Post Options   Thanks (0) Thanks(0)   Quote jimgub Quote  Post ReplyReply Direct Link To This Post Posted: December/07/04 at 1:33pm
no, this is a first.. although this customer has bumped into a few other unrelated problems...which makes her more concerned...
Back to Top
Techno Geek View Drop Down
Admin Group
Admin Group
Avatar
Evil monkey living in my closet!

Joined: March/11/04
Location: United States
Status: Offline
Points: 1206
Post Options Post Options   Thanks (0) Thanks(0)   Quote Techno Geek Quote  Post ReplyReply Direct Link To This Post Posted: December/07/04 at 10:56am
I'm not sure. There are some many different variables in the shipping portion of the shopping cart that it would be difficult to guess.

How often does this issue happen? Has it happened before?
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
Back to Top
jimgub View Drop Down
Newbie
Newbie


Joined: April/15/04
Status: Offline
Points: 32
Post Options Post Options   Thanks (0) Thanks(0)   Quote jimgub Quote  Post ReplyReply Direct Link To This Post Posted: December/07/04 at 5:19am
Will and staff,

any insights into this problem...? anybody else ever seen it occur. My customer is getting disillusioned about Sales Cart, but I'm trying to keep her in the game...

Jim...
Back to Top
jimgub View Drop Down
Newbie
Newbie


Joined: April/15/04
Status: Offline
Points: 32
Post Options Post Options   Thanks (0) Thanks(0)   Quote jimgub Quote  Post ReplyReply Direct Link To This Post Posted: December/01/04 at 4:40am
I'm using Sales Cart Pro. A customer order just came in for $49.20. We have our shipping table set-up such that from $0-$25 it's $4.95 for shipping and from $25.01 - $50.00 it's $5.95. But in this order case the system came back and said the shipping charge was $4.95 (ie should have been $5.95)... Any suggestions what's up?

Thanks
Jim
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.04
Copyright ©2001-2015 Web Wiz Ltd.

Copyright 2015 by ComCity® LLC and SalesCart™.  All Rights Reserved