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Order management – Abandoned orders |
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jason2004
Groupie Joined: September/29/05 Status: Offline Points: 87 |
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Posted: July/15/06 at 12:24am |
When checking inside order management>marketing>abandoned orders we are getting the list with customers basic information but we are not able to see the list of items that they have ordered. Is this behavior by design? When I’m opening database file using MS Access, I’m able to see items related to abandoned orders. Thank you, Jason Edited by jason2004 |
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jason2004
Groupie Joined: September/29/05 Status: Offline Points: 87 |
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In 3_abandon.asp there is column “Verify” but all of the boxes are empty. Is this error or behavior by design? I think we should be able to see the abandoned items as well, beside the customer basic info.
Thank you Jason |
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mikeb
Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194 |
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The abandoned orders just lets you see who the customer is. Since they have abandoned the order, the contents are unreliable.
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