SalesCart Standard / PRO / SQL - Order management � Abandoned orders

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Order management � Abandoned orders

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=581
Printed Date: May/03/24 at 1:52am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com

Topic: Order management � Abandoned orders

Posted By: jason2004
Subject: Order management � Abandoned orders
Date Posted: July/15/06 at 12:24am

When checking inside order management>marketing>abandoned orders we are getting the list with customers basic information but we are not able to see the list of items that they have ordered.
Is this behavior by design?
When I�m opening database file using MS Access, I�m able to see items related to abandoned orders.

Thank you,
Jason

Replies:

Posted By: jason2004
Date Posted: July/15/06 at 9:30pm

In 3_abandon.asp there is column �Verify� but all of the boxes are empty. Is this error or behavior by design? I think we should be able to see the abandoned items as well, beside the customer basic info.

Thank you
Jason

Posted By: mikeb
Date Posted: July/17/06 at 9:20am

The abandoned orders just lets you see who the customer is. Since they have abandoned the order, the contents are unreliable.