General Store Problems

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   I can understand and appreciate that for the average storefront.  Our customers are a little different than what you'd find on a normal consumer site.  They're primarily design engineers and purchasing agents - that type that must know everything that only makes up 5% of the customers on a consumer site.  If we offer a tab with information, 95% of our customers will read it and end up asking questions (or, even worse, abandoning the order) if the information presented is not what they expect.  We're better off to say nothing than be limited to info that doesn't meet our customer's expectations.  This is where SalesCart Express was superior - we had full control of the information presented on the product page and could present as much or as little information as we felt was necessary to meet our customers' needs.

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Encoder Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: January/06/16 Location: Idaho Status: Offline Points: 72	Post Options Post Reply Quote Encoder Report Post Thanks(0) Quote Reply Posted: March/24/16 at 5:17pm
	I can understand and appreciate that for the average storefront. Our customers are a little different than what you'd find on a normal consumer site. They're primarily design engineers and purchasing agents - that type that must know everything that only makes up 5% of the customers on a consumer site. If we offer a tab with information, 95% of our customers will read it and end up asking questions (or, even worse, abandoning the order) if the information presented is not what they expect. We're better off to say nothing than be limited to info that doesn't meet our customer's expectations. This is where SalesCart Express was superior - we had full control of the information presented on the product page and could present as much or as little information as we felt was necessary to meet our customers' needs.

admin Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Forum Administrator Joined: March/11/04 Status: Offline Points: 329	Post Options Post Reply Quote admin Report Post Thanks(0) Quote Reply Posted: March/24/16 at 5:23pm
	We just don't have that functionality right now. You can request it as a feature if you want by filling out a request at: http://support.salescart.com/bugrequest.aspx Or just list it here please with a good title and description. Please Post Feature Requests Here Also, keep in mind, our new software platform allows us to make feature requests quicker and instantly give you those options. This is something that you could not do with our older software and I think you've already seen how we can very quickly do this. No new software for you to install and figure out, and instantly getting new features. Edited by admin - March/24/16 at 6:00pm

admin Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Forum Administrator Joined: March/11/04 Status: Offline Points: 329	Post Options Post Reply Quote admin Report Post Thanks(0) Quote Reply Posted: March/24/16 at 5:52pm
	We're still looking into this, it should say: Sorry, not currently specified You can see that in our store here See our store We've never seen where it is partially specified as in your case.

admin Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Forum Administrator Joined: March/11/04 Status: Offline Points: 329	Post Options Post Reply Quote admin Report Post Thanks(0) Quote Reply Posted: March/25/16 at 11:59am
	Ok, we have resolved this issue where you have specified a Manufacturer's link but no Manufacturer. It works now even if you click on a different tab.