login issue

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   I had a complaint from several customers that he could not login to the customer login page(customer_login.asp) after submitting an order. It kept on saying the login failed. I did verify that the email address & password was put in correctly, but still no go. I'd tried putting another customer email & password and that did not work either. I was able to login the customer on Past Orders page(reorder2.asp) and see his orders, but for some reason the customer login page no longer accepts any logins. I replaced the shop.mdb database from a backup and the logins started to work again on the customer page. This happened twice to me within a few months. Is the MS Access database getting corrupted in some way?. I also tried compact & repair in access and still did not fix the problem. 

Thanks

Dave  

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dremer Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: April/04/04 Status: Offline Points: 23	Post Options Post Reply Quote dremer Report Post Thanks(0) Quote Reply Topic: login issue Posted: October/11/06 at 12:16pm
	I had a complaint from several customers that he could not login to the customer login page(customer_login.asp) after submitting an order. It kept on saying the login failed. I did verify that the email address & password was put in correctly, but still no go. I'd tried putting another customer email & password and that did not work either. I was able to login the customer on Past Orders page(reorder2.asp) and see his orders, but for some reason the customer login page no longer accepts any logins. I replaced the shop.mdb database from a backup and the logins started to work again on the customer page. This happened twice to me within a few months. Is the MS Access database getting corrupted in some way?. I also tried compact & repair in access and still did not fix the problem. Thanks Dave

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: October/12/06 at 4:53pm
	I would worry that you haven't been subject to a security intrusion or hacker given what you just said.... Have you looked at these articles: http://support.salescart.com/kb/KB-details.asp?key=5511 as well as http://support.salescart.com/kb/KB-details.asp?key=5516

dremer Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: April/04/04 Status: Offline Points: 23	Post Options Post Reply Quote dremer Report Post Thanks(0) Quote Reply Posted: October/12/06 at 5:42pm
	I did download and install the updated cpass.asp and pass.asp while back, because someone did hacked in on another website I have. Do you have any ideas. Thanks