Print Page | Close Window

login issue

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=636
Printed Date: April/19/24 at 10:28pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: login issue
Posted By: dremer
Subject: login issue
Date Posted: October/11/06 at 12:16pm
I had a complaint from several customers that he could not login to the customer login page(customer_login.asp) after submitting an order. It kept on saying the login failed. I did verify that the email address & password was put in correctly, but still no go. I'd tried putting another customer email & password and that did not work either. I was able to login the customer on Past Orders page(reorder2.asp) and see his orders, but for some reason the customer login page no longer accepts any logins. I replaced the shop.mdb database from a backup and the logins started to work again on the customer page. This happened twice to me within a few months. Is the MS Access database getting corrupted in some way?. I also tried compact & repair in access and still did not fix the problem.
Thanks
Dave
    



Replies:
Posted By: mikeb
Date Posted: October/12/06 at 4:53pm
I would worry that you haven't been subject to a security intrusion or hacker given what you just said....

Have you looked at these articles:
http://support.salescart.com/kb/KB-details.asp?key=5511

as well as

http://support.salescart.com/kb/KB-details.asp?key=5516


Posted By: dremer
Date Posted: October/12/06 at 5:42pm
I did download and install the updated cpass.asp and pass.asp while back, because someone did hacked in on another website I have. Do you have any ideas.
Thanks



Print Page | Close Window

Forum Software by Web Wiz Forums® version 11.04 - http://www.webwizforums.com
Copyright ©2001-2015 Web Wiz Ltd. - http://www.webwiz.co.uk