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logic1st 
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Joined: March/10/05 Location: United States Status: Offline Points: 9 |
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 Topic: Data missing in new ordersPosted: March/10/05 at 9:59am |
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Everything working fine for the first order of the day. All subsequent orders do not pass data to shopping cart, all data is missing.
Please help, I'm tearing my hair out!! Thank you |
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Techno Geek
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Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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Posted: March/10/05 at 10:56am |
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Did you submit a support ticket?
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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logic1st
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Posted: March/10/05 at 11:09am |
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My support deadline expired
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logic1st
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Posted: March/10/05 at 1:20pm |
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To follow up, it seems that when I re-publish the website, it works only once, the data gets carried to further screens. However, all subsequent executions of the website fails to populate the data.
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Techno Geek
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Posted: March/10/05 at 1:27pm |
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Are you running FP 2003? Also, is your website on a Windows 2003 server?
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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logic1st
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Posted: March/10/05 at 1:34pm |
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FP 2002.
Windows server is 2003 |
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Techno Geek
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Posted: March/10/05 at 4:33pm |
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Take a look here: http://support.salescart.com/kb/KB-details.asp?key=5338
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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logic1st
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Posted: March/10/05 at 4:46pm |
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This is great, but I still have 2 questions
1. I'm running ito the same problem when I run on my own computer, which is Windows XP 2. The ISP is running Windows 2003, but I'm not the administrator, how can I implement these changes? |
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Techno Geek
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Posted: March/10/05 at 4:53pm |
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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logic1st
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Posted: March/10/05 at 5:41pm |
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Thank you. I will try all these steps
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logic1st
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Posted: March/10/05 at 6:16pm |
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Well, I implemented the changes on my own server and website, and now I have a new problem. When I click on "add to cart" to buy an item, the VIEW1.asp page comes up with an error message "Sorry, you have no items in your shopping cart!"
Why am I getting this? |
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logic1st
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Posted: March/11/05 at 12:12pm |
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At the present time, I cannot add item to the shopping cart on my personal server. According to the documentation I found in the knowledga base, it is due to permissions not being set up properly on the server. I began getting this error AFTER I implemented the changes you suggested to resolve my other problem. I am totally lost, I need help.
Thanks Les |
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logic1st
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Posted: March/14/05 at 5:41pm |
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Is there anybody out there who can help??
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Data missing in new orders
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