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debbie 
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Joined: June/25/04 Location: United States Status: Offline Points: 17 |
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 Topic: HTTP 500 - Internal server errorPosted: November/16/04 at 7:38am |
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When I click on the buy now button it does not find the shop1.asp page and gives me this message
HTTP 500 - Internal server error. Can you tell me how to correct this. My other salescart webs work fine. |
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Techno Geek
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Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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Posted: November/16/04 at 8:09am |
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You should first turn off the friendly HTTP error messages so you can see what the exact issue is. To do this, go to your Internet Explorer -> Tools -> Internet Options -> Advanced -> Uncheck the box for "Show friendly HTTP error messages"
Once you've done this, then go to your site and place the item in the cart, see what error message is coming up. |
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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debbie
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Joined: June/25/04 Location: United States Status: Offline Points: 17 |
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Posted: November/16/04 at 8:24am |
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Thanks here is the message I get now.
Microsoft OLE DB Provider for ODBC Drivers error '80004005' [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified /cgi-bin/shop1.asp, line 134 Can you help me fix this? |
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Techno Geek
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Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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Posted: November/16/04 at 8:31am |
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Sounds like a database connection issue. Run the SalesCart wizard, make sure you have it set to "DSN-less" connection. In FrontPage go to tools -> Site Settings (web settings) -> Database -> Make sure that you have a SalesCart1 connection. Refer to your manual on how to create the connection if you don't know how.
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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debbie
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Joined: June/25/04 Location: United States Status: Offline Points: 17 |
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Posted: November/16/04 at 8:51am |
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I have the connections and I have verified the salescart1 and database1 connections and I still get the same message when I tried to buy something. Anything else I can try?
Edited by debbie |
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HTTP 500 - Internal server error
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