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HTTP 500 - Internal server error

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=228
Printed Date: May/18/24 at 7:07am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: HTTP 500 - Internal server error
Posted By: debbie
Subject: HTTP 500 - Internal server error
Date Posted: November/16/04 at 7:38am
When I click on the buy now button it does not find the shop1.asp page and gives me this message
HTTP 500 - Internal server error. Can you tell me how to correct this. My other salescart webs work fine.



Replies:
Posted By: Techno Geek
Date Posted: November/16/04 at 8:09am
You should first turn off the friendly HTTP error messages so you can see what the exact issue is. To do this, go to your Internet Explorer -> Tools -> Internet Options -> Advanced -> Uncheck the box for "Show friendly HTTP error messages"

Once you've done this, then go to your site and place the item in the cart, see what error message is coming up.

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: debbie
Date Posted: November/16/04 at 8:24am
Thanks here is the message I get now.

Microsoft OLE DB Provider for ODBC Drivers error '80004005'

[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified

/cgi-bin/shop1.asp, line 134 Can you help me fix this?


Posted By: Techno Geek
Date Posted: November/16/04 at 8:31am
Sounds like a database connection issue. Run the SalesCart wizard, make sure you have it set to "DSN-less" connection. In FrontPage go to tools -> Site Settings (web settings) -> Database -> Make sure that you have a SalesCart1 connection. Refer to your manual on how to create the connection if you don't know how.



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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: debbie
Date Posted: November/16/04 at 8:51am
I have the connections and I have verified the salescart1 and database1 connections and I still get the same message when I tried to buy something. Anything else I can try?



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