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Mike Braun View Drop Down
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    Posted: May/22/04 at 9:26am
When I try to send a customer an email from the online order management program I get the following error

Microsoft VBScript runtime error '800a0046'

Permission denied

?, line 0
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Techno Geek View Drop Down
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Points: 1206 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Techno Geek Quote  Post ReplyReply Direct Link To This Post Posted: May/25/04 at 11:50am
What page is this happening on?
Techno Geek
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Mike Braun View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike Braun Quote  Post ReplyReply Direct Link To This Post Posted: May/25/04 at 2:08pm
Hi Will

It happens on the Fulfillment page, when I click to send an email (3_do-fill.asp)
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I haven't been able to re-product the error message. Is this a Windows NT, 2000 or 2003 server? The permission denied leads me to believe that the server doesn't allow the CDONTS/CDO object to be created.
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Mike Braun View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike Braun Quote  Post ReplyReply Direct Link To This Post Posted: July/04/04 at 12:50pm
Originally posted by Will Sani Will Sani wrote:

I haven't been able to re-product the error message. Is this a Windows NT, 2000 or 2003 server? The permission denied leads me to believe that the server doesn't allow the CDONTS/CDO object to be created.


Sorry for the late reply, is there a fix for this? It is on a windows 2000 server
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There isn't a fix per say. However, if your server doesn't support CDONTS/CDO, then you need to find out what SMTP com object your host is using, and then purchase the plugin from us.
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Mike Braun View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike Braun Quote  Post ReplyReply Direct Link To This Post Posted: July/09/04 at 12:57pm
Hi Will

When I set up my site using sales cart pro 5.0 I purchased the aspmail plugin. Is another plugin required?

Mike
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Points: 1206 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Techno Geek Quote  Post ReplyReply Direct Link To This Post Posted: July/09/04 at 1:28pm
Actually no. Have you installed ASPMail plugin yet?
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Mike Braun View Drop Down
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yes and the site is functioning fine
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Points: 1206 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Techno Geek Quote  Post ReplyReply Direct Link To This Post Posted: July/09/04 at 1:50pm
Okay, I'm assuming that you haven't update the file 3_sendemail.asp in the online folder with the ASPMail syntax, correct?
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Mike Braun View Drop Down
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike Braun Quote  Post ReplyReply Direct Link To This Post Posted: July/09/04 at 4:52pm
correct
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Points: 1206 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Techno Geek Quote  Post ReplyReply Direct Link To This Post Posted: July/16/04 at 3:16pm
Okay, did you check the online folder permissions? This usually happens to the CGI-BIN not the order management.
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