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online order management email

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=102
Printed Date: November/30/22 at 3:49pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: online order management email
Posted By: Mike Braun
Subject: online order management email
Date Posted: May/22/04 at 9:26am
When I try to send a customer an email from the online order management program I get the following error

Microsoft VBScript runtime error '800a0046'

Permission denied

?, line 0



Replies:
Posted By: Techno Geek
Date Posted: May/25/04 at 11:50am
What page is this happening on?

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Mike Braun
Date Posted: May/25/04 at 2:08pm
Hi Will

It happens on the Fulfillment page, when I click to send an email (3_do-fill.asp)


Posted By: Techno Geek
Date Posted: May/28/04 at 9:37am
I haven't been able to re-product the error message. Is this a Windows NT, 2000 or 2003 server? The permission denied leads me to believe that the server doesn't allow the CDONTS/CDO object to be created.

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Mike Braun
Date Posted: July/04/04 at 12:50pm
Originally posted by Will Sani Will Sani wrote:

I haven't been able to re-product the error message. Is this a Windows NT, 2000 or 2003 server? The permission denied leads me to believe that the server doesn't allow the CDONTS/CDO object to be created.


Sorry for the late reply, is there a fix for this? It is on a windows 2000 server


Posted By: Techno Geek
Date Posted: July/09/04 at 11:49am
There isn't a fix per say. However, if your server doesn't support CDONTS/CDO, then you need to find out what SMTP com object your host is using, and then purchase the plugin from us.

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Mike Braun
Date Posted: July/09/04 at 12:57pm
Hi Will

When I set up my site using sales cart pro 5.0 I purchased the aspmail plugin. Is another plugin required?

Mike


Posted By: Techno Geek
Date Posted: July/09/04 at 1:28pm
Actually no. Have you installed ASPMail plugin yet?

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Mike Braun
Date Posted: July/09/04 at 1:38pm
yes and the site is functioning fine


Posted By: Techno Geek
Date Posted: July/09/04 at 1:50pm
Okay, I'm assuming that you haven't update the file 3_sendemail.asp in the online folder with the ASPMail syntax, correct?

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Mike Braun
Date Posted: July/09/04 at 4:52pm
correct


Posted By: Techno Geek
Date Posted: July/16/04 at 3:16pm
Okay, did you check the online folder permissions? This usually happens to the CGI-BIN not the order management.

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support



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