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Kent DeSautel 
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Joined: March/17/04 Location: United States Status: Offline Points: 19 |
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 Topic: Timeout settings for Order ManagementPosted: May/16/04 at 10:27am |
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Is it possible to extend the time limits when using the Order Management webpage so that it doesn't timeout after a short period of inactivity which results in having to re-enter your username and password.
Also.... is it possible to extend the time limits for the shopping cart for the customers. I have had numerous customer reports who have received timeout errors during the checkout process. I am assuming they are taking to long to key in all of thier shipping and billing info. |
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Posted: May/17/04 at 4:45pm |
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You need to change the session time out on the server. The default is 20 minutes for .asp page sessions.
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Kent DeSautel
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Joined: March/17/04 Location: United States Status: Offline Points: 19 |
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Posted: May/17/04 at 6:08pm |
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Can I change this setting, or does ComCity have to change this for me since you are hosting my site?
Thanks, Kent |
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Posted: May/18/04 at 11:40am |
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We would make that change for you. You can visit our support section and fill out a work order request to have your session time out increased.
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Timeout settings for Order Management
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