SalesCart Standard / PRO / SQL - Timeout settings for Order Management

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Timeout settings for Order Management

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=96
Printed Date: April/18/24 at 8:33pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com

Topic: Timeout settings for Order Management

Posted By: Kent DeSautel
Subject: Timeout settings for Order Management
Date Posted: May/16/04 at 10:27am

Is it possible to extend the time limits when using the Order Management webpage so that it doesn't timeout after a short period of inactivity which results in having to re-enter your username and password.

Also.... is it possible to extend the time limits for the shopping cart for the customers. I have had numerous customer reports who have received timeout errors during the checkout process. I am assuming they are taking to long to key in all of thier shipping and billing info.

Replies:

Posted By: Guests
Date Posted: May/17/04 at 4:45pm

You need to change the session time out on the server. The default is 20 minutes for .asp page sessions.

Posted By: Kent DeSautel
Date Posted: May/17/04 at 6:08pm

Can I change this setting, or does ComCity have to change this for me since you are hosting my site?

Thanks,

Kent

Posted By: Guests
Date Posted: May/18/04 at 11:40am

We would make that change for you. You can visit our support section and fill out a work order request to have your session time out increased.