Online Order Management PlugIn

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   My webhosts recently moved my website to a different server, so I have had to recreate my web.  Although it was working okay before, I now have 2 problems with the online order management plug in:

I can sneak into the order management system but am unable to add a user - the page with the 'add new merchant' stays as it is, when you press the button and

When I've sneaked in to look at orders placed - it comes up with this message on the view sales by product page:

ADODB.Recordset error '800a0cc1' 

Item cannot be found in the collection corresponding to the requested name or ordinal. 

/myweb2/online/3_product.asp, line 257 

I have deleted the online system and recreated it and republished it several times, and am still getting the same problems.  I use Frontpage 2000 and have Salescart standard.  Has anyone any helpful ideas????

Thanks

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suz1 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: September/24/06 Status: Offline Points: 3	Post Options Post Reply Quote suz1 Report Post Thanks(0) Quote Reply Topic: Online Order Management PlugIn Posted: September/24/06 at 5:29am
	My webhosts recently moved my website to a different server, so I have had to recreate my web. Although it was working okay before, I now have 2 problems with the online order management plug in: I can sneak into the order management system but am unable to add a user - the page with the 'add new merchant' stays as it is, when you press the button and When I've sneaked in to look at orders placed - it comes up with this message on the view sales by product page: ADODB.Recordset error '800a0cc1' Item cannot be found in the collection corresponding to the requested name or ordinal. /myweb2/online/3_product.asp, line 257 I have deleted the online system and recreated it and republished it several times, and am still getting the same problems. I use Frontpage 2000 and have Salescart standard. Has anyone any helpful ideas???? Thanks

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: September/29/06 at 3:00pm
	Thats usually a pretty major error. Have you tried changing out the shopping cart database?

suz1 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: September/24/06 Status: Offline Points: 3	Post Options Post Reply Quote suz1 Report Post Thanks(0) Quote Reply Posted: September/30/06 at 4:23pm
	Yes, I've updated the database, re-ran the salescart wizard, recalculated hyperlinks, deleted/re-installed the online order management plugin, etc but continue to get the same problem.

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: October/02/06 at 9:48am
	That error...means a column that it expects to see in the database is not there. It can only be the database is damaged or the page is damaged. I have seen folks pointing to a different older versoin of the database then they think they are pointing to. But thats what that error means so it has to be a "major" file damaged.

suz1 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: September/24/06 Status: Offline Points: 3	Post Options Post Reply Quote suz1 Report Post Thanks(0) Quote Reply Posted: October/02/06 at 2:36pm
	What do you suggest, as I mentioned before I have tried deleting and reinstalling the plugin already? If it's pointing to the wrong database - where do I need to go to correct that (sorry that may seem a daft question, but I want to be sure!)? Thanks

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: October/02/06 at 2:40pm
	Replace the shopping cart database (ships as shop.mdb in /fpdb) with the database provided in the plugin)