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Online Order Management PlugIn

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
Printed Date: December/06/22 at 2:22am
Software Version: Web Wiz Forums 11.04 -

Topic: Online Order Management PlugIn
Posted By: suz1
Subject: Online Order Management PlugIn
Date Posted: September/24/06 at 5:29am
My webhosts recently moved my website to a different server, so I have had to recreate my web. Although it was working okay before, I now have 2 problems with the online order management plug in:

I can sneak into the order management system but am unable to add a user - the page with the 'add new merchant' stays as it is, when you press the button and

When I've sneaked in to look at orders placed - it comes up with this message on the view sales by product page:

ADODB.Recordset error '800a0cc1'

Item cannot be found in the collection corresponding to the requested name or ordinal.

/myweb2/online/3_product.asp, line 257

I have deleted the online system and recreated it and republished it several times, and am still getting the same problems. I use Frontpage 2000 and have Salescart standard. Has anyone any helpful ideas????

Posted By: mikeb
Date Posted: September/29/06 at 3:00pm
Thats usually a pretty major error. Have you tried changing out the shopping cart database?

Posted By: suz1
Date Posted: September/30/06 at 4:23pm
Yes, I've updated the database, re-ran the salescart wizard, recalculated hyperlinks, deleted/re-installed the online order management plugin, etc but continue to get the same problem.

Posted By: mikeb
Date Posted: October/02/06 at 9:48am
That error...means a column that it expects to see in the database is not there. It can only be the database is damaged or the page is damaged.

I have seen folks pointing to a different older versoin of the database then they think they are pointing to.

But thats what that error means so it has to be a "major" file damaged.

Posted By: suz1
Date Posted: October/02/06 at 2:36pm
What do you suggest, as I mentioned before I have tried deleting and reinstalling the plugin already? If it's pointing to the wrong database - where do I need to go to correct that (sorry that may seem a daft question, but I want to be sure!)? Thanks

Posted By: mikeb
Date Posted: October/02/06 at 2:40pm
Replace the shopping cart database (ships as shop.mdb in /fpdb) with the database provided in the plugin)

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