Cookie problems perhaps?

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   Hello all,

I have been using Sales Cart for years now and love the power and control that I have over customization.  One problem that I am having and others as well is that when I go to put a product in my cart, it shows that I suddenly have like hundreds of items in my cart and some astronomical number for the total price.  I click on checkout then it takes me to a "there is nothing in your cart page (view1.asp).  I then go back and there is nothing in my cart.  Now if I add an item, everything is normal.  I have had other customers say that they have had similar problems.  Is there a remedy for this?

Any help would be greatly appreciated.  My website is www.GoodIndie.com

Thank you in advance

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JasonJolliff Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: November/05/05 Location: United States Status: Offline Points: 49	Post Options Post Reply Quote JasonJolliff Report Post Thanks(0) Quote Reply Topic: Cookie problems perhaps? Posted: May/25/06 at 12:18pm
	Hello all, I have been using Sales Cart for years now and love the power and control that I have over customization. One problem that I am having and others as well is that when I go to put a product in my cart, it shows that I suddenly have like hundreds of items in my cart and some astronomical number for the total price. I click on checkout then it takes me to a "there is nothing in your cart page (view1.asp). I then go back and there is nothing in my cart. Now if I add an item, everything is normal. I have had other customers say that they have had similar problems. Is there a remedy for this? Any help would be greatly appreciated. My website is www.GoodIndie.com Thank you in advance

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: May/25/06 at 3:52pm
	No, not cookies, permissions on the database file. See this KB http://support.salescart.com/kb/KB-details.asp?key=5514

JasonJolliff Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: November/05/05 Location: United States Status: Offline Points: 49	Post Options Post Reply Quote JasonJolliff Report Post Thanks(0) Quote Reply Posted: May/25/06 at 4:04pm
	I'm having my server look at the permissions. I thought that I had figured it out though. I have domain masking on this website and that seemed to be the problem. If I add something to the cart while unmasked, I didn't see that problem. Does that make any sense?

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: May/25/06 at 4:48pm
	I wasn't able to reproduce the problem when I went there. If you do something that causes the session to drop though, you might get something similar to happen. If the issue of that KB where the "RWXD" permission is not correct on the folder as opposed to the file. There will be no session and if you go to the bottom of the view1.asp page you will see the order number is <null> nothing. Masking the domain might create something similar if you are bouncing back and forth or something from mask to unmasked or from www.domain.com masked possibly to domain.com (no www) unmasked.

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: May/25/06 at 4:49pm
	If happens again, look at the order # at the bottom of view1....