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Payment disabled, email error? |
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Infocuswebs.com
Newbie Joined: March/17/04 Location: United Kingdom Status: Offline Points: 7 |
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Posted: March/20/04 at 3:25am |
Hi again,
I have Pro 4.3 for Dreamwaever UK version. Added Order management system + Product management Another client of mine has a requirement to send an invoice, therefore payment section disabled (no "bill to" details). This SEEMS to cause the email notification to client and Merc. not to put the email address in UserName: slot! Anyone else found this? I have modified Sendemail.asp & Merc-conf.asp to: toaddress=RS("shipemail") ie added "ship" It works now! Can't resolve this issue..help! When a returning customer returns, he can't logon as a returning customer and re-order items as no orders appear? Yet as a "customer logon" through Order Management, he can logon and view his passed order correctly! Any clues? Mark Edited by Infocuswebs.com |
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Techno Geek
Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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You might want to send in a support request for this. I believe there was is a fix for the returning customers function.
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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Infocuswebs.com
Newbie Joined: March/17/04 Location: United Kingdom Status: Offline Points: 7 |
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The problem is Will, Support ran out months ago and this has only came to light now. Any Patch available the KB or instructions?
Mark Edited by Infocuswebs.com |
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Techno Geek
Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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Hi Mark, go ahead and fill out support request anyways. Let me see what I can do for you.
Thanks. |
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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Infocuswebs.com
Newbie Joined: March/17/04 Location: United Kingdom Status: Offline Points: 7 |
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Sorry Will, can you re-send 2 files again, as I had a very large email jammed my post box and had to clear it! Your email has been lost.
Can you pls send again! |
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Techno Geek
Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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Mark, refresh my memory, did we send you certain files? Do you remember the ticket number?
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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Infocuswebs.com
Newbie Joined: March/17/04 Location: United Kingdom Status: Offline Points: 7 |
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They have been re-sent...Thanks!
Slight confused.. are these new files to replace the original reorder3 & reorder4 files for all occasions OR only if payment option disabled? |
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Techno Geek
Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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I believe they are suppose to be replacing the existing files.
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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Infocuswebs.com
Newbie Joined: March/17/04 Location: United Kingdom Status: Offline Points: 7 |
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That did it! Thanks
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