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Payment disabled, email error?

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=12
Printed Date: April/26/24 at 3:46am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: Payment disabled, email error?
Posted By: Infocuswebs.com
Subject: Payment disabled, email error?
Date Posted: March/20/04 at 3:25am
Hi again,
I have Pro 4.3 for Dreamwaever UK version. Added Order management system + Product management

Another client of mine has a requirement to send an invoice, therefore payment section disabled (no "bill to" details). This SEEMS to cause the email notification to client and Merc. not to put the email address in
UserName: slot!

Anyone else found this?

I have modified Sendemail.asp & Merc-conf.asp to:
toaddress=RS("shipemail") ie added "ship" It works now!

Can't resolve this issue..help!
When a returning customer returns, he can't logon as a returning customer and
re-order items as no orders appear? Yet as a "customer logon" through Order Management, he can logon and view his passed order correctly!

Any clues?

Mark



Replies:
Posted By: Techno Geek
Date Posted: March/20/04 at 9:41am
You might want to send in a support request for this. I believe there was is a fix for the returning customers function.

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Infocuswebs.com
Date Posted: March/22/04 at 1:57am
The problem is Will, Support ran out months ago and this has only came to light now. Any Patch available the KB or instructions?

Mark


Posted By: Techno Geek
Date Posted: March/22/04 at 7:48am
Hi Mark, go ahead and fill out support request anyways. Let me see what I can do for you.

Thanks.

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Infocuswebs.com
Date Posted: April/08/04 at 6:03am
Sorry Will, can you re-send 2 files again, as I had a very large email jammed my post box and had to clear it! Your email has been lost.

Can you pls send again!


Posted By: Techno Geek
Date Posted: April/08/04 at 9:03am
Mark, refresh my memory, did we send you certain files? Do you remember the ticket number?

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Infocuswebs.com
Date Posted: April/13/04 at 6:48am
They have been re-sent...Thanks!

Slight confused.. are these new files to replace the original reorder3 & reorder4 files for all occasions OR only if payment option disabled?


Posted By: Techno Geek
Date Posted: April/13/04 at 4:18pm
I believe they are suppose to be replacing the existing files.

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: Infocuswebs.com
Date Posted: April/28/04 at 6:26am
That did it! Thanks



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