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   admin  
   
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   Forum Administrator Joined: March/11/04 Status: Offline Points: 329  | 
  
   
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     Topic: Index was outside the bounds of the arrayPosted: July/29/10 at 12:32pm  | 
 
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   It sounds like this problem. http://support.salescart.com/kb/KB-details.asp?key=5608 
 
   
  When does this occur? The header.aspx file was modified so that it strips out semicolons which can be used for SQL Injection attacks. If you customer uses a semi-colon in their data they put in the fields, this issue would happen. Two ways to deal with this, valid your customers data using the built-in validation functionality and don't allow semi-colons. There is no reason to use a semi-colon in a shipping address and they are technical not supported by the post office. Or, remove this security feature by editing the file according to the KB. This increases your security risk though.  | 
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   Ginostylz  
   
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   Joined: May/02/04 Status: Offline Points: 17  | 
  
   
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     Posted: March/27/10 at 12:46pm | 
 
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   Is there a real fix for it yet?
    
   
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   Ginostylz  
   
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     Posted: March/27/10 at 12:43pm | 
 
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   I get the same problem. I can't reproduce it, but customers sure do 
 
   
  complain about it. I think they have to close the browser, and re- open the site in a new window.  | 
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   debbie  
   
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   Joined: June/25/04 Location: United States Status: Offline Points: 17  | 
  
   
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     Posted: September/03/09 at 8:23am | 
 
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   I am getting this same problem.  Can anyone tell me how to fix this.
    
   
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   drafting  
   
   Groupie  
   Joined: March/22/04 Status: Offline Points: 64  | 
  
   
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     Posted: February/12/07 at 4:49pm | 
 
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   Sometimes I get this error when checking out using the shipping plugin:
 
   
  Index was outside the bounds of the array. It does not happen all the time and fixes itself after a while. But it still causes a problem for my customers. Does anyone have an idea of what can be done to fix this?  | 
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