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| Techno Geek   Admin Group     Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |  Post Options  Thanks(0)  Quote  Reply  Topic: online order management email Posted: July/16/04 at 3:16pm | 
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   Okay, did you check the online folder permissions? This usually happens to the CGI-BIN not the order management. 
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     Techno Geek
 Customer Support Engineer ComCity and SalesCart Technical Support | |
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| Mike Braun   Newbie   Joined: May/22/04 Status: Offline Points: 10 |  Post Options  Thanks(0)  Quote  Reply  Posted: July/09/04 at 4:52pm | 
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   correct
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| Techno Geek   Admin Group     Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |  Post Options  Thanks(0)  Quote  Reply  Posted: July/09/04 at 1:50pm | 
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   Okay, I'm assuming that you haven't update the file 3_sendemail.asp in the online folder with the ASPMail syntax, correct?
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     Techno Geek
 Customer Support Engineer ComCity and SalesCart Technical Support | |
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| Mike Braun   Newbie   Joined: May/22/04 Status: Offline Points: 10 |  Post Options  Thanks(0)  Quote  Reply  Posted: July/09/04 at 1:38pm | 
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   yes and the site is functioning fine
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| Techno Geek   Admin Group     Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |  Post Options  Thanks(0)  Quote  Reply  Posted: July/09/04 at 1:28pm | 
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   Actually no. Have you installed ASPMail plugin yet? 
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     Techno Geek
 Customer Support Engineer ComCity and SalesCart Technical Support | |
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| Mike Braun   Newbie   Joined: May/22/04 Status: Offline Points: 10 |  Post Options  Thanks(0)  Quote  Reply  Posted: July/09/04 at 12:57pm | 
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   Hi Will
 When I set up my site using sales cart pro 5.0 I purchased the aspmail plugin. Is another plugin required? Mike | |
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| Techno Geek   Admin Group     Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |  Post Options  Thanks(0)  Quote  Reply  Posted: July/09/04 at 11:49am | 
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   There isn't a fix per say. However, if your server doesn't support CDONTS/CDO, then you need to find out what SMTP com object your host is using, and then purchase the plugin from us. 
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     Techno Geek
 Customer Support Engineer ComCity and SalesCart Technical Support | |
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| Mike Braun   Newbie   Joined: May/22/04 Status: Offline Points: 10 |  Post Options  Thanks(0)  Quote  Reply  Posted: July/04/04 at 12:50pm | 
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 Sorry for the late reply, is there a fix for this? It is on a windows 2000 server | |
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| Techno Geek   Admin Group     Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |  Post Options  Thanks(0)  Quote  Reply  Posted: May/28/04 at 9:37am | 
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   I haven't been able to re-product the error message. Is this a Windows NT, 2000 or 2003 server? The permission denied leads me to believe that the server doesn't allow the CDONTS/CDO object to be created.
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     Techno Geek
 Customer Support Engineer ComCity and SalesCart Technical Support | |
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| Mike Braun   Newbie   Joined: May/22/04 Status: Offline Points: 10 |  Post Options  Thanks(0)  Quote  Reply  Posted: May/25/04 at 2:08pm | 
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   Hi Will
 It happens on the Fulfillment page, when I click to send an email (3_do-fill.asp) | |
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| Techno Geek   Admin Group     Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |  Post Options  Thanks(0)  Quote  Reply  Posted: May/25/04 at 11:50am | 
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   What page is this happening on?
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     Techno Geek
 Customer Support Engineer ComCity and SalesCart Technical Support | |
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| Mike Braun   Newbie   Joined: May/22/04 Status: Offline Points: 10 |  Post Options  Thanks(0)  Quote  Reply  Posted: May/22/04 at 9:26am | 
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   When I try to send a customer an email from the online order management program I get the following error
 Microsoft VBScript runtime error '800a0046' Permission denied ?, line 0 | |
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