Unsuccessful upgrade to Salescart Pro5.1

I was able to fix everything, except:

"Your Shopping Cart Contents Have Changed Start the Checkout Process over!”.

mike wrote: You have so many threads on your issue...its hard to tell whats going on. Have you fixed your issue or not?

Thank you for sending me KB5468.zip fix. Unfortunately, fix didn’t resolved my problems.
I’m not getting this error message “Your Shopping Cart Contents Have Changed Start the Checkout Process over!” anymore.

Now I’m getting this error message:
“Could not open data connection. Error:
[Microsoft][ODBC Microsoft Access Driver]General error Unable to open registry key 'Temporary (volatile) Jet DSN for process 0x428 Thread 0xcfc DBC 0x1934284 Jet'.
The Invalid ConnectionString is defined as: DRIVER={Microsoft Access Driver (*.mdb)};DBQ=c:\inetpub\wwwroot\test15\fpdb\shop.mdb

I still have testing folder with Sales Cart ver.3.0, that works with no problems whatsoever.
I tried copying all of the new Sales Cart PRO 5.04 files inside ver.3.0 folder and again I’m getting the same error message “Could not open data connection…”

Which means that something is wrong with ver. 5.04.

By the way, I have researched every article from knowledge base that refers to this problem, applied all of it and I’m still having the same problem.



Edited by jason2004

Hi Mike,
I appreciate your time and efforts. Please take a look at attached images.

Its got nothing to do with SalesCart...your problems are running a webserver.

First, you've attached the virtual directory permissions from IIS, what are the NTFS permissions, thats where the issue would be?

Second, you did not attach the permissions for DBQ=c:\inetpub\wwwroot\test15\fpdb\shop.mdb which is where your global.asa said the database was but instead attached them for the \fix504original folder. Thats a totally different folder!!

So, you probably have both problems. Obviously, you think your working on the website at fix504original but you have your global.asa pointing to a virtual directory at test15. Second problem, is your not giving any significance to the NTFS permissions which probably means they are at the default with is Read only. Its impossible for the first problem to occur at an ISP. The second problem can occur but its easy for ISP's to figure it out.

Given your image posting and the fact that test15 doesn't even appear to be a folder you have.... I really advise that you seek the advice of a professional ISP to get the shopping cart running. Your dealing with very basic database configuration and permissions issues related to hosting.

FPDB permissions


Shop.mdb permissions




Edited by jason2004

mike wrote: Those permissions are wrong. IUSR needs Change (RWXD) permission to /fpdb folder as well as the database....while keeping the IIS virtual directory permissions as Write (NO Read). The administrator permissions via NTFS don't make any difference for general unprotected access.

Hi Mike,
Please take a look at modified NTFS, IIS and web host settings. Are they correct now?
Thank you.

















Edited by jason2004

mike wrote: Unfortunately its really hard to administer a web server by forum..... The IUSR permissions at the top look right but then what are the bottom configuration settings? Is this the IIS lockdown tool? And how does IUSR_547 jive with the IUSR you show above as IUSR_IBM-SPV. Also, do you know what version of MDAC or ODBC you have installed on your local web server?

Hi Mike,

Setting at the bottom are from vdeck control panel of my web hosting provider. Please confirm that these settings are also correct.

I have good news for you. Sales Cart ver. 5.04 finally started to work at my local web server. You were completely right, incorrect permissions were making all of the trouble. I appreciate your guidance and patience. Thank you for not allowing me to give up.

Although my happiness was very short . Upon running intensive testing, after few hours I’ve start getting:

“Your Shopping Cart Contents Have Changed
Start the Checkout Process over”

at the end of checkout process. I have applied KB5468 fix with no success. Should I start a new thread on this topic?

I’m running:

MDAC version 2.81
ODBC version 3.525
Win XP Professional
IIS 5.1
FP 2002

Thank you.



Edited by jason2004

jason2004 wrote: I have good news for you. Sales Cart ver. 5.04 finally started to work at my local web server. You were completely right, incorrect permissions were making all of the trouble. I appreciate your guidance and patience. Thank you for not allowing me to give up. Although my happiness was very short . Upon running intensive testing, after few hours I’ve start getting: “Your Shopping Cart Contents Have Changed Start the Checkout Process over” at the end of checkout process. I have applied KB5468 fix with no success. Should I start a new thread on this topic?

No...that problem definetly gets resolved by the files in the KB. You are not putting the files in the right place or something. Well unless you modified the checkout process in some way. Reapply the KB to the /cgi-bin that is currently working.

The CGI-BIN permissions cannot cause that error. That error is being generated by SalesCart because of some code changes made that prevent you from changing an order where the checkout process is started. It was later discovered after the release that it was only tested with 1 product.....if you put more than 1 product in, you get a bug situation and so it created a bug where there was none before. The KB code fixes the bug. So, if that error happens, then you don't have the right and most up to date files...simply as that.