Just an idea

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   Can the PDF manual that comes with Salescart be updated at all?

I do realise that lots of fixes are in the knowledge base- from a personal point of view I would much prefer documentation which sets it all out and tells you fixes to known issues when you first get hold of salescart initally.

There have been times when I have tried to get things working when the problem has a know fix which I didn't realise was needed- the first assumption is to think you have set up or entered something incorrectly- not that things need modifying code wise with a patch or fix to get things working.

I do know I can search the knowledge base but surely an updated manual or even a PDF troubleshooting manual would be more helpful- making a PDF isn't too taxing after all.

Just an idea

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Andy Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: March/30/04 Location: United Kingdom Status: Offline Points: 77	Post Options Post Reply Quote Andy Report Post Thanks(0) Quote Reply Topic: Just an idea Posted: December/21/05 at 10:40pm
	Can the PDF manual that comes with Salescart be updated at all? I do realise that lots of fixes are in the knowledge base- from a personal point of view I would much prefer documentation which sets it all out and tells you fixes to known issues when you first get hold of salescart initally. There have been times when I have tried to get things working when the problem has a know fix which I didn't realise was needed- the first assumption is to think you have set up or entered something incorrectly- not that things need modifying code wise with a patch or fix to get things working. I do know I can search the knowledge base but surely an updated manual or even a PDF troubleshooting manual would be more helpful- making a PDF isn't too taxing after all. Just an idea

mikeb Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: March/17/04 Location: United States Status: Offline Points: 194	Post Options Post Reply Quote mikeb Report Post Thanks(0) Quote Reply Posted: January/03/06 at 2:52pm
	A fix to a problem is typically related to other non-routine things such as FrontPage, the particular ISP you have and/or some other changed or unplanned external event since release. The manual is an overview. It can't anticipate every problem....if we could, we would simply codify around it anyways, so we wouldn't even have to document it....and over the long term we do.