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No Shipping Selected Issue |
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Kent DeSautel
Newbie Joined: March/17/04 Location: United States Status: Offline Points: 19 |
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Posted: September/16/05 at 7:50am |
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When customers do not make a shipping selection the order does not get recorded as a new order. I do receive an email notification, but when I try to retrieve the order from the order management system the order does not show up.
I have tried changing my cgi-bin/shipping2.asp file so that the shipping selection is automatically selected... but it selects the last shipping in the list which ends up being the highest cost shipping option. I would like it to select the first item in the list which would be the least costly shipping option. Here is the link to my website www.globalprintsupply.com Any suggestions? Thanks, Kent |
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Techno Geek
Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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So do you want the cheapest option to be selected by default?
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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jkc101
Newbie Joined: July/08/05 Location: United States Status: Offline Points: 26 |
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You can force the customer to select by clicking the last radio button on the shipping2.asp page and causing the Form Field Properites validation to "Require" a selection.
Just a thought....I could be wrong! JKC |
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Techno Geek
Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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You're right. And you can modify the SQL query to sort the shipping options too!
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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Kent DeSautel
Newbie Joined: March/17/04 Location: United States Status: Offline Points: 19 |
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Hello,
I tried your suggestion.... and it did select the last shipping option.... the only problem is that it selects the last shipping option in the list which is the most expensive.... I would like it to select the first shipping option in the list which is the cheapest. Any suggestions? Thanks, Kent |
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Techno Geek
Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206 |
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Okay, so what you would now do is modify the SQL query and sort the prices by cost in to be displayed descending.
Change:
to
That should do the trick. |
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Techno Geek
Customer Support Engineer ComCity and SalesCart Technical Support |
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Kent DeSautel
Newbie Joined: March/17/04 Location: United States Status: Offline Points: 19 |
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That did the trick..... Thank You very much....
Kent |
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lertie
Newbie Joined: June/24/05 Status: Offline Points: 14 |
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Well, it didn't work for us sadly...
The modified SQL sort tag put the UPS ground shipping at the top, but FedEx comes next sorted highest to lowest, and then the United Parcel Service options are listed next from highest to lowest. Also, I do not see anywhere in Dreamweaver (Sales Cart Pro) to make a radio button required or automatically selected. |
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lleemon
Groupie Joined: March/16/04 Location: United States Status: Offline Points: 41 |
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This is not a solution for everyone but since we are using tablebased always we found this solution to select the free shipping, cost of 0 in the list.
This code is from /cgi-bin/shipping2.asp
The main code is just checking to see if the cost of shipping is 0 then make the radiobutton checked for this item. If you had something that was always $30 and wanted that selected then replace the "0" with "30" and it should work.
*Modify shipping2.asp at your own risk. |
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