Issues with Mac Users with my cart

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Ah, I was assuming that you had that correct. Well I'm happy that it is working and it wasn't an issue with the Mac 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Techno Geek Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Evil monkey living in my closet! Joined: March/11/04 Location: United States Status: Offline Points: 1206	Post Options Post Reply Quote Techno Geek Report Post Thanks(0) Quote Reply Topic: Issues with Mac Users with my cart Posted: May/10/04 at 8:10am
	Ah, I was assuming that you had that correct. Well I'm happy that it is working and it wasn't an issue with the Mac
	Techno Geek Customer Support Engineer ComCity and SalesCart Technical Support

Kent DeSautel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: March/17/04 Location: United States Status: Offline Points: 19	Post Options Post Reply Quote Kent DeSautel Report Post Thanks(0) Quote Reply Posted: May/06/04 at 1:47pm
	I think I found the problem..... During setup I keyed in the path to my Secure SSL Checkout Path with my Slashes "\" pointing the wrong way. for Example... I had https:\\www.globalprintsupply.com\ Instead of https://www.globalprintsupply.com/ Once I changed it and uploaded the changes it seems to work fine on Mac machines. Thanks, Kent

GreatWeb1 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: March/31/04 Location: United States Status: Offline Points: 26	Post Options Post Reply Quote GreatWeb1 Report Post Thanks(0) Quote Reply Posted: May/06/04 at 12:17pm
	It could be an SSL certificate related issue. Some are not supported by certain browsers and others require the most current browser to work. Try having him complete the transaction process without switching to https and see it if works. If it does then we know what the problem is.

Kent DeSautel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: March/17/04 Location: United States Status: Offline Points: 19	Post Options Post Reply Quote Kent DeSautel Report Post Thanks(0) Quote Reply Posted: May/05/04 at 3:13pm
	I am receiving emails from various customers who are reporting that they are experiancing problems completing the checkout process on my site. In visiting with them it appears they run into problems at the point when they are moving from the "View Order" screen and as soon as they click on the "Checkout Now Button" they receive a HTTP 404 File Not Found error. This is right at the point where they would be moving over to the Secure Page on the website.... so I'm guessing this is part of the problem. After visiting with one customer I called a friend of mine who has both Mac Machines and Windows.... and he had the same problems on his Mac machines .... but when he tried it on his windows machine the shopping cart worked fine. His mac machines are running OS 8.6 all the way upto OS 10.33 Any thoughts? Thanks, Kent DeSautel www.globalprintsupply.com