Quotation Marks in Product Name

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   We've had the same problem.  So instead we use the text (12 Inch hose) or 12-In.Hose).

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davidmurphy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: April/23/04 Location: United States Status: Offline Points: 18	Post Options Post Reply Quote davidmurphy Report Post Thanks(0) Quote Reply Topic: Quotation Marks in Product Name Posted: December/21/05 at 7:49am
	We've had the same problem. So instead we use the text (12 Inch hose) or 12-In.Hose).

Selahbooks Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: March/17/04 Location: United States Status: Offline Points: 23	Post Options Post Reply Quote Selahbooks Report Post Thanks(0) Quote Reply Posted: December/12/05 at 11:21am
	Have you checked out Article 5380 in the Knowledge Base? It does resolve the problem, but may not be practical if your customers are inputting data.

Andy Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: March/30/04 Location: United Kingdom Status: Offline Points: 77	Post Options Post Reply Quote Andy Report Post Thanks(0) Quote Reply Posted: December/09/05 at 8:07pm
	This isn't much of a help i know but you could use metric measurements- 300mm instead of 12". We don't use imperial measurements anymore so it's not an issue for us

PamC Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: March/29/04 Location: United States Status: Offline Points: 11	Post Options Post Reply Quote PamC Report Post Thanks(0) Quote Reply Posted: November/15/05 at 8:49am
	When I use quotation marks in a product name, such as 12" Ruler, and then select Retrieve Previous Orders from the View Cart and select this item from my previous order and add it to the shopping cart, everything after the quotation mark (and including the quotation mark) is dropped from the product name. The product name shows up in the shopping cart simply as 12. If I search for this product and add it to the shopping cart, there isn't a problem. It's only when I select the item from a previous order that everything after the quotation mark is dropped from the product name. I need to be able to use quotation marks in the product name in order to distinguish one product from the other. I had noticed a similar problem with using an apostrophe in the company name field during the checkout process. For example, a company with a name of Pam's Pharmacy cannot use the apostrophe in the company name field or the page will error out. Our work around to this problem was to place a notice on our site asking our customers to not use an apostrophe. It would be great if there was a solution that would allow our customers to use apostrophes. Thanks!