PayPal Issue?
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=99
Printed Date: November/23/24 at 11:42pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: PayPal Issue?
Posted By: FinerWorks.com
Subject: PayPal Issue?
Date Posted: May/18/04 at 7:34am
From what I have been able to understand looking at the code, confirmed orders are based upon if there is a grand total. We recently had our first payment by PayPal order and noticed that the order was listed. I had to go into the database and manually type in the GrandTotal data in the order table before the order shows in the order management plugin. Is there a work around somewhere for this?
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Your Pictures on Canvas
http://finerworks.com
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Replies:
Posted By: Techno Geek
Date Posted: May/20/04 at 4:42pm
If you still have support, please submit a ticket. I don't believe this is a known bug but if it is, then we can fix it for you.
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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Posted By: FinerWorks.com
Date Posted: May/20/04 at 5:27pm
The only thing I can think is that somhow the customer did not get redirected back to the site. Unfortunately my support just ran out so I will keep an eye on this. I do not get too many PayPal orders so am not real concerned. I am just wondering it anyone else has had this problem.
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Your Pictures on Canvas
http://finerworks.com
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Posted By: FinerWorks.com
Date Posted: May/23/04 at 10:28am
I wanted to post a final follow-up to this for everyone to see incase anyone else has concerns about the PayPal payment method working correctly.
It turned out that the problem was probably caused by the fact that we never confimed with PayPal the e-mail address we were using to receive payment. I am sure this problaby caused a disruption in how SalesCart processed the order.
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Your Pictures on Canvas
http://finerworks.com
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Posted By: Techno Geek
Date Posted: May/25/04 at 11:52am
Oh yes. There are some stuff that you need to do in order to get your PayPal account fully functional. One thing is to confirm your email address with them.
The other thing is that you'll want to make sure that your merchant email address (in either global.asa or salescart.asa) is the same as your PayPal ID.
The last thing is to make sure that you confirm your bank account! This shouldn't affect SalesCart but it's still a biggie.
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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