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Shipping Problems

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=94
Printed Date: April/26/24 at 12:08pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: Shipping Problems
Posted By: iampedro
Subject: Shipping Problems
Date Posted: May/10/04 at 9:18pm
Right now I have this client which has an old shopping cart and they seem to be having shipping problems when people check out they seem to sometimes recive no charges for shipping and certain zip codes aren't in the program which tells the client that they have to pay for shipping. ANy help on this matter?



Replies:
Posted By: Guests
Date Posted: May/11/04 at 9:32am
What version shopping cart is your client using and has this person considered upgrading to the latest version?


Posted By: iampedro
Date Posted: May/11/04 at 10:51am
How can you tell which shopping cart that you have installed?


Posted By: Guests
Date Posted: May/11/04 at 11:36am
When you bring up the SalesCart Wizard, it will tell you under the product serial number what the version number is.


Posted By: iampedro
Date Posted: May/11/04 at 12:42pm
I took over the site from another person how can I access the salescart Wizard?


Posted By: Guests
Date Posted: May/11/04 at 4:43pm
You should see SalesCart listed next to help in the menu.


Posted By: iampedro
Date Posted: May/11/04 at 5:51pm
Latest Version of Shop Database Required
IMPORTANT:
This version of the Order Management System requires the latest version of the shop.mdb that is scheduled to be shipped with SalesCart Standard minor release 2.7 and SalesCart PRO minor release 3.7. By Default, this database is not copied over during the installation so as to prevent accidental overwriting of existing orders or configuration in your working shopping cart.

If you do not have this version of SalesCart or if you wish to use the Order Management system without upgrading, you may download the latest version of the shop.mdb from this Hyperlink - http://support.salescart.com/latestshop.mdb. Simply overwrite the current version of the shop.mdb located in your /fpdb folder with this file. Or, if you choose, you may migrate and import by cutting and pasting within Access data from the current shop.mdb into this version of the file.

Note: If you fail to upgrade your shop.mdb, the Order Management System will not work properly.


See Also
Installing the Order Management Plugin
Saving the Downloaded File
Installation Procedure
Adding Order Management to your shopping cart site


Posted By: iampedro
Date Posted: May/11/04 at 6:11pm
Here is what I see when I log in..


Posted By: Techno Geek
Date Posted: May/12/04 at 9:20am
Is there a link we can look at?

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: iampedro
Date Posted: May/12/04 at 11:11am
Well... I won't let you in the code but here is the link.. www.theorytime.com/online/


Posted By: iampedro
Date Posted: May/13/04 at 7:56am
what do you think... I probbly need the cd which has the wizard on it correct which would allow me to install it on my computer yes?



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