Hosting Problem
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=67
Printed Date: November/23/24 at 9:53pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: Hosting Problem
Posted By: Andy Holmes
Subject: Hosting Problem
Date Posted: April/26/04 at 1:45am
I have knocked together a small SalesCart site called www.signsupports.co.uk.
I have loaded everything onto the server. The product pages load ok, I can also bring up the view1.asp page using the "view basket" button.
When you click the add to basket button a price for product not present warning appears.
I have checked and re-checked the product pages- the prices ARE there but I am not getting the product passed to the basket.
Does anyone have any ideas on this? The hosting I am using requires the shop.mdb to be placed in a folder named /db/ rather than /fpdb/ as created by salescart when creating the web in fpage.
Any suggestions would be appreciated.
Kind Regards
Andy
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Replies:
Posted By: Techno Geek
Date Posted: April/26/04 at 8:38am
I'm assuming the hosting company that you're with requires you to put the database in the db folder because that's how their control panel works? Did you create a DSN for the shopping cart? Can you post the error message?
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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Posted By: Andy Holmes
Date Posted: April/26/04 at 9:26am
It's an FTP setup. The databases are stored in a folder called db.
The other folders are;
logs
wwwroot.
The control panel on the server allows me to create a connection. I have moved shop.mdb out into the db folder and reset the connection in global asa to the exact path which according to the server control is D:\webspace\signsupports.co.uk\db\shop.mdb.
The product and lobby pages load fine- if I click the view basket button on the bottom of a product page I get sent to the empty basket- view1.asp.
When I click on any add now button I get a salescart Security Violation warning with the reason stated as product price not present on posting page (I think this error comes from checkpost.asp).
I have tried resetting things- changing global.asa back and removing the Access DB connection in the server controls- same thing happens.
I am stumped. I can't figure out why the prices aren't coming up- I have checked the code on the pages hosted and on my disk- all prices are there.
Any ideas what the problem is? (I still have the FPDB folder in wwwroot- will this affect things?)
I have also tried putting a copy of global.asa in the cgi-bin - no changes.
Any suggestions would be a godsend :)
Thanks in advance
Andy
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Posted By: Andy Holmes
Date Posted: April/28/04 at 9:42am
Anyone? Any Ideas?
My hosting co can't find a problem and has recommended an open source solution.
Does anyone have any idea why my salescart web will not work?
Thanks
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Posted By: Techno Geek
Date Posted: April/28/04 at 9:49am
Well the security violation page can be fixed with the latest checkpost page. http://support.salescart.com/kb/KB-details.asp?key=5127 - http://support.salescart.com/kb/KB-details.asp?key=5127
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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Posted By: Andy Holmes
Date Posted: April/29/04 at 2:34am
Will,
This is the problem;
My database is held at this address
D:\webspace\signsupports.co.uk\db\shop.mdb
Cgi-Bin, Mall and all other pages (including products) are held at this address
D:\webspace\signsupports.co.uk\wwwroot
I can't get the product pages and cgi-bin pages to talk to the shop database held outside the wwwroot.
In server controls I have created the database (then copied shop.mdb into it) I have also set up an OSDB connection called salescart2 pointing to this database.
Your previous post led to a page with this written;
"Extract path.asp and checkpost.asp to the cgi-bin folder in your current SalesCart website. Insert the following line as the second line in each of your product pages:
<!--#include file="../cgi-bin/path.asp" -->
The preceding path is for product pages that are contained in a folder off the root web. Modify the path to suit your situation. The zip includes an example product page for SalesCart PRO. Your product pages should also be named with a .asp extension.
There is an additional step for SalesCart STD. Open shop1.asp and include the following line before the checkpost entry:"
This refers to "product pages" outside the wwwroot- my product pages are INSIDE the wwwroot it's my database that is OUTSIDE the wwwroot.
In addition.
<%
Response.Expires = 0
'Contains virtual path to page
Session("path") = Request.ServerVariables(D:\webspace\signsupports.co.uk\db\sh op.mdb)
'Checks if page is called using https
If Request.ServerVariables("HTTPS") = "off" Then
secure = "http://"
Else
secure = "https://"
End If
'Checks if page contains a query string
If Request.ServerVariables("QUERY_STRING") <> "" Then
queryStr = "?" & Request.ServerVariables("QUERY_STRING")
Else
queryStr = ""
End If
Session("continue") = secure & Request.ServerVariables("SERVER_NAME") & Session("path") & queryStr
%>
The above code is that in the path.asp file refered to in the article.
Where is the path that need's to be changed? The path for my database is D:/webspace/signsupports.co.uk/db/shop.mdb.
If I enter this path I get this error message;
Microsoft VBScript compilation error '800a03ee'
Expected ')'
D:\WEBSPACE\SIGNSUPPORTS.CO.UK\WWWROOT\MALL\../cgi-bin/path. asp, line 5
Session("path") = Request.ServerVariables(D:\webspace\signsupports.co.uk\db\sh op.mdb)
-------------------------------------------^
So I am stuck again :(
I really do need some help here. I think it's a pretty simple problem but I want to get it sorted.
My ISP is pushing for me to drop salescart and go with OSCommerce- a free PHP solution. They have setup an SQL connection for me and I managed to setup an OSCommerce system on the same server in 10 minutes.
All that has changed from a standard salescart hosting is that the database has moved from FPDB folder to an external one called DB. Surely this is something salescart can cope with easily?
I need to get this sorted- please help
Andy
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