Shipping Charges too low
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=635
Printed Date: April/19/24 at 5:01pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: Shipping Charges too low
Posted By: davidmurphy
Subject: Shipping Charges too low
Date Posted: October/10/06 at 8:25am
I am using SQL with the Shipping Plugin and use the weight based shipping option for all products. Is there a way to manipulate shipping charges so that any expedited service like 3 day, 2 day, and next day, (UPS) charges are higher? I can add a percentage to all orders through the ../shipping/forms/ups.asp page, but that also effects the ground rates, which seem to be fine. What is happening is customers are choosing the 3-day option because sometimes it is less than the ground, or only a few $$ more. With our prior version of PRO we didn't have this problem. We just upgraded to SQL. Yes, we configured our zip code in the ../shipping/forms/index.asp and have a new myups.csv file uploaded already.
Does anyone else have this problem? Is there a solution that works well? I realize that with any expidited shipping service you must now enter the measurements of the box into the shipping software ( in my case UPS WorldShip) and the bigger the box the higher the shipping cost. I have tried entering the cubic inches of the products box in the SC component product link, under the General tab, making Units = "Cubic Inches" and Size = (the value of CI) but I don't believe that SC recognises this as there is no cubic inches information for the shipping plug in to recognise. Some of our boxes are 63"x20"x13" and if the customer select anything other than ground we must call him/her to let know the shipping cost will be more. Anyones input will be greatly appreciated.
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Replies:
Posted By: davidmurphy
Date Posted: October/12/06 at 9:07am
Posted By: mikeb
Date Posted: October/12/06 at 4:56pm
Besides the flat increase that you can add to all shipping, you can also add using the same method you describe a "weighted" value... So the higher 3 day rate would get a higher value added to it then the 2 day rate than the ground rate. But there is no way besides "programmatically" to change the rates specifically for only one service.
And this feature is one of the basic reasons UPS is not "real time". If UPS was real-time, we would be required to sign UPS forms that would guarantee under no circumstances would we allow customers to "elevate" UPS rates!!
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Posted By: davidmurphy
Date Posted: October/13/06 at 8:10am
Hi Mike,
Thanks for the reply. I understand what you are saying. The flat rate option that can be added would be helpfull if it would only come into play with expideted shipping, but the problem is that it will work for ground too. That may scare customers away as the ground rate will cost too much. The "weighted" value of adding a percentage to the whole order seems like the only solution. Thanks for your responce.
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