Authorize Net Config
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=57
Printed Date: November/23/24 at 8:26pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: Authorize Net Config
Posted By: ghtyl
Subject: Authorize Net Config
Date Posted: April/12/04 at 10:32am
Hi,
I have been using SalesCart Pro, Transaction Plugin, Shipping plugin for Frontpage for a while now. We have been using Authorize Net fine. Lately, we need to switch a Credit Card transaction Merchant. As a result, it is necessary to to change to a new account in Authorize Net. A new account was created for us in Authorize Net. I used Transaction plugin to config our website to point to the new account. I put in the new Account Name and password. However, I got an error page with Response Code 3 when placing orders with the site pointing to the new account. If I switch the website to point to the old account , orders can be placed. I have called Authorize Net and the Merchant. They said because our website is not configured right. I believe I have done what is necessary: Change Account Name, Password. I was told to put in Transaction Key. But we never used transaction key before. We have our own SSL certificate. I don't know when in the Transaction Plugin to put in transaction key.
Besides changing Account Name and password, is there any steps I have missed?
Appreciate any advice!
Thanks!
Celine
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Replies:
Posted By: Techno Geek
Date Posted: April/12/04 at 11:46am
What SalesCart version are you running? Authorize.net changed the way they accepted transaction posts from merchant websites so you might be looking an older version of SalesCart that doesn't work with the new version of Authorize.net.
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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Posted By: ghtyl
Date Posted: April/12/04 at 12:16pm
Will,
Thanks for your prompt response. That is a good point! I am using SalesCart Pro 3.7. Is it too old?
Thanks!
Celine
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Posted By: ghtyl
Date Posted: April/12/04 at 1:09pm
Will,
If we really need to upgrade to accomdate the new Authorize setting, can you please direct me a link , documentataion, regarding upgrade? Hope we don't need to upgrade for now.
Thanks!
Celine
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Posted By: ghtyl
Date Posted: April/12/04 at 4:48pm
Hi,
The issue is fixed by Authorize Net.
Thanks!
Celine
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Posted By: Techno Geek
Date Posted: April/12/04 at 4:53pm
Ah :) Sorry I couldn't reply back.
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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