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Online Management Database error

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
Printed Date: November/28/22 at 12:18pm
Software Version: Web Wiz Forums 11.04 -

Topic: Online Management Database error
Posted By: JoyVoltenburg
Subject: Online Management Database error
Date Posted: April/03/06 at 10:58am
I've not had any issues with Sales Cart or the online management tool until today. When trying to access the online order management tool, I get a database error. (Database Results Wizard Error
The operation failed. If this continues, please contact your server administrator). When looking at that page (3_po.asp) in Frontpage, I find an access database driver error. This page, and some of the others within the order management tool behave the same way.

Posted By: mikeb
Date Posted: April/03/06 at 1:10pm
This is not really a SalesCart error...its a FrontPage error. It is, however, documented in the KnowledgeBase twice...I'll go and look for the articles.

Basically, the issue is the files in the /_fpclass are either missing or damaged. These are the files the FrontPage database region wizard uses.

I don't know if your dealing with SalesCart support on this issue...because I know something similar has been escalated and the solution is the same--> republish all the files in /_fpclass.


The KB attempts to fix this without republishing...republishing just fixes the problem and your done with it. The error "Database Results Wizard" refers to the FrontPage database results wizard.

Posted By: JoyVoltenburg
Date Posted: April/03/06 at 1:23pm
Thank you so much. That fixed the problem. I searched for an answer to this and couldn't find it. Thanks again so much.

Posted By: mikeb
Date Posted: April/03/06 at 1:25pm

Good...finding anything in any KnowledgeBase, including Microsofts, is a bit of an art form.   

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