Confirm2 page keeps timing out
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=473
Printed Date: April/18/24 at 8:15pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: Confirm2 page keeps timing out
Posted By: Weasel
Subject: Confirm2 page keeps timing out
Date Posted: October/28/05 at 12:18pm
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I keep getting this message when I get past the confirm2 page: "Active Server Pages error ASP 0113 Script timed out receipt2.asp". I have tried the fix in article 5113, but it still doesn't work. I have re-installed SalesCart several times and keep running into the same error and then I try the fix, I does't seem to help. I am using SalesCart5 and FrontPage 2003.
My website is sosofficesupplync.com if anyone wants to run through the process. 
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Replies:
Posted By: Weasel
Date Posted: October/28/05 at 1:16pm
| Additional note: We have run into the same issues over and over again, no matter how many times I reinstall the program or try the fixes that I can find. Are there any updates available or will be available in the future that may fix the issues addressed in the forums or the knowledge base? I either have a buggy program, or I just cannot figure any of this out. |
Posted By: lleemon
Date Posted: November/04/05 at 6:37pm
Not sure of your experience with scripting but to pinpoint where it may be causing the issue is to go line by line or section by section and put a:
Keep changing x and once your refresh and it doesn't change then you can ask a more detailed question. If this doesn't make send pm me. |
Posted By: Weasel
Date Posted: November/05/05 at 11:15am
| Thank you so much, lleemon. I see what I can do with that. |
Posted By: admin
Date Posted: November/06/05 at 10:22am
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Sounds to me like you buggered something up....there is no easy answer for this except to add all the checkout pages back....possibly the last ones you edit first.
But, it would be easier if you actually provided a url. |
Posted By: Weasel
Date Posted: November/07/05 at 8:34am
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The url for this particular problem is www.sosofficesupplync.com/cgi-bin/reciept2.asp.
I have done a complete reinstall of SalesCart several times and have changed very little in the checkout pages and did not remove any checkout pages, so I do not know what could have been removed. I am a simple airhead designer, not a programer. |
Posted By: mikeb
Date Posted: November/07/05 at 1:36pm
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Ok, I see.
Its timing out, because its completely dieing. Do you have a 3rd party processing turn on? AuthorizeNet? If not, then I would think you don't have email correctly configured on the server. To test that theory, make a copy of receipt2.asp (back it up...and be prepared to put it back). Edit receipt2.asp and take out the merc-conf.asp and send-email.asp includes out. If it suddenly starts working, then thats definetly the problem. Put the old receipt2 backup back and contact your ISP. |
Posted By: Weasel
Date Posted: November/08/05 at 8:49am
Thanks a lot, Mike. We just changed servers and everyting seems to be working again so far, so maybe that was all it was. If it does it again, I'll try your suggestion. Again, thanks! 
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Posted By: Weasel
Date Posted: November/09/05 at 12:21pm
| OK, the timing out issue is solved by changing servers. Now it does not send emails. We are hosting our own site (url - http://205.244.119.123/) and are using a Windows 2003 server and Web 2003 server. We have checked all permissions and I have followed the suggestions that I have found in this forum and the KB. Is there something we're missing? |
Posted By: mikeb
Date Posted: November/09/05 at 8:31pm
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Well, the problem here is your SysAdmin had to setup CDOSYS on the server correctly. Its a standard part of IIS6. Your ISP or ServerAdmin will need to contact Microsoft if they don't have this configured correctly. Assuming they do, then take a look at KB http://support.salescart.com/kb/KB-details.asp?key=5316
This will allow you to convert SalesCart to run on CDOSYS. If you have the latest version of the product, then you don't have to download anything, and I wouldn't suggest that you do, the version you have is complete. You just need to follow the part in the KB here: Find the line: objMail.SetPluginType = "ScCdo" and replace with: objMail.SetPluginType = "CDOSYS" After the line you just edited, add the following lines: objMail.SetMailServer = "mail.yourdomain.com" objMail.SetAuthUser = "" objMail.SetAuthPW = "" |
Posted By: Weasel
Date Posted: November/10/05 at 8:28am
OK!  Thanks so much for your quick reply.
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