SalesCart Standard / PRO / SQL - Not Sending Emails

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Not Sending Emails

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=438
Printed Date: April/29/24 at 9:01pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com

Topic: Not Sending Emails

Posted By: drafting
Subject: Not Sending Emails
Date Posted: October/04/05 at 10:17am

I am using SalesCart on 2 websites. The cart on site 1 stopped sending me a merchant confirmation and the customer a confirmation a few weeks ago. Then stopped sending me emails for site 2. The carts are now on the same server but were not on the same server when the emails stopped working. Any suggestions on what to do?

Thanks!

Replies:

Posted By: Techno Geek
Date Posted: October/04/05 at 10:27am

This is somewhat difficult to troubleshoot since you have to get your host involved. First thing to do is to inform them that the emails are not going out when they used to.

Chances are the SMTP services is either stopped or something has happened on the server.

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support