error message online retrieval plug-in
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=405
Printed Date: April/26/24 at 5:14am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: error message online retrieval plug-in
Posted By: phbrowne
Subject: error message online retrieval plug-in
Date Posted: August/19/05 at 8:56am
Hello
I am getting an error message every time I try to retrieval valid data (ex: an order number or range of numbers I know to exist).
ADODB.Recordset error '800a0cc1'
Item cannot be found in the collection corresponding to the requested name or ordinal.
C:\WEBSITES\QUINCYADULTED\ONLINE\../_fpclass/fpdblib.inc, line 48
I read a couple of previous posts regarding similar problems, but the solutions were not clear. Something about a space in the data name. Where does this space go?
The odd thing is that if I request bogus information (an incorrect date - say 2006 or an order number which does not exist) the database correctly returns a "no records found"
Go figure...
Can anyone help with this??
Thanks in advance.
Pat Browne
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Patricia Browne
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Replies:
Posted By: Techno Geek
Date Posted: August/19/05 at 9:16am
Hmm. That is a strange one. The one thing I notice is that it is referring to ../_fpclass/fpdblib.inc perhaps that's the issue here.
Have you tried re-installing the order management?
Have you also tried re-creating the "database1" connection string?
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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Posted By: phbrowne
Date Posted: August/19/05 at 10:22am
um...it's been awhile. How do I reinstall the order processing plug in? Just reload the web pages?
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Patricia Browne
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Posted By: phbrowne
Date Posted: August/22/05 at 9:59am
How do I reload the order processing module?
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Patricia Browne
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Posted By: Techno Geek
Date Posted: August/22/05 at 12:19pm
Go to the SC Toolbar, click on the first icon, then look for [SalesCart] Order Management option.
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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