dissapionted
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=352
Printed Date: May/06/24 at 1:41am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: dissapionted
Posted By: Weasel
Subject: dissapionted
Date Posted: May/27/05 at 10:00am
 I have been having problems with SalesCart and the Plug-ins from the beginning.
We purchased these programs on the promise that, to directly quote your website: "Design Tool E-commerce™ software allows anyone to quickly add a storefront to their website out-of-the-box, without having any programming knowledge." I am a designer, not a programmer, but I have found myself doing nothing but programming in order to get this thing working, and not being a programmer, I find myself completely lost! The manual is poorly written and difficult to understand, but I have managed to figure out some of it. The most frustrating part is that when I do exactly what I'm supposed to do, the thing does not work properly. If the Plug-in does not install properly (I have also uninstalled and reinstalled) I should think that it is the fault of the program and not me, so I should not have to constantly be asking for help! I also do not like having to go online to add products to the database. Seems like an unnessesary security risk to me. An "out-of-the-box" program should provide step-by-step procedures to follow and then should work as promised. I know that there is no such thing as a perfect program, but this doesn't even come close! My boss and I are really fed up. |
Replies:
Posted By: Techno Geek
Date Posted: May/30/05 at 9:20am
|
Alright. Now what part of it is not working for you? Have you submitted any support tickets? If so, provide the ticket number(s) so I can check them out for you. ------------- Techno Geek Customer Support Engineer ComCity and SalesCart Technical Support |
Posted By: Weasel
Date Posted: June/06/05 at 8:03am
| Thanks for your reply. The support ticket is Support Case 25002. |