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runtime error - objMail.SetAuthUser

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=337
Printed Date: May/16/24 at 3:50am
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Topic: runtime error - objMail.SetAuthUser
Posted By: PamC
Subject: runtime error - objMail.SetAuthUser
Date Posted: April/20/05 at 8:39am
When sending an email message from the Online Order System, page 3_do-fill.asp, I receive the following error message when I try to send the email message:

Microsoft VBScript runtime error '800a01b6'

Object doesn't support this property or method: 'objMail.SetAuthUser'

?, line 0

We are running the site on a Windows 2000 server with SMTP services running. This appears to be a permissions issue, but I'm not sure what to check. Any suggestions?

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Pam Costlow
Health Care Logistics, Inc.
www.HealthCareLogistics.com



Replies:
Posted By: Techno Geek
Date Posted: April/21/05 at 2:21pm
This seems to be a script issue. 'objMail.SetAuthUser' is what we use for the CDOSYS authentication but if you don't have that configured properly, then the issue will be there.

Did you change any of these files? sendemail.as, merc-conf.asp?

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: PamC
Date Posted: April/22/05 at 5:03am
I compared the two files against the same two files that we have running on another website and I don't see anything different.

Should I try replacing those two files with the original sendemail.asp and merc-conf.asp files?

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Pam Costlow
Health Care Logistics, Inc.
www.HealthCareLogistics.com


Posted By: PamC
Date Posted: April/22/05 at 7:07am
Also, the online order receipt is working properly. The only thing that isn't working properly is the send email from within the order fulfillment.

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Pam Costlow
Health Care Logistics, Inc.
www.HealthCareLogistics.com


Posted By: Techno Geek
Date Posted: April/29/05 at 1:28pm
Did you modify 3_do-fill.asp?

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support



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