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Time To Process Your Order Has Expired

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=333
Printed Date: November/24/24 at 9:56am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: Time To Process Your Order Has Expired
Posted By: DDMD
Subject: Time To Process Your Order Has Expired
Date Posted: April/08/05 at 8:04am
We are receiving an error message at checkout on view1.asp of "The Time To Process Your Order Has Expired". The shared SSL from our host enabled, and we followed the directions (I hope) from article #5304. This is our first experience with shared SSL.. when we go to checkout we do get a secure page shown, but with the error message. Any suggestions? Thanks in advance!

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Donna



Replies:
Posted By: Techno Geek
Date Posted: April/11/05 at 8:46am
That should work as long as you've applied the secure checkout URL in the SalesCart product link. Did you make sure that the secure checkout path is set to details1.asp?

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: DDMD
Date Posted: April/25/05 at 3:06pm
Thanks Will..
The item details checkout path has been changed to https://ssl.hostingplatform.com/beicustomclipons.com/cgi-bin /shop1.asp, I re-ran the wizard to modify settings for the SSL checkout path and changed it to https://ssl.hostingplatform.com/beicustomclipons.com/cgi-bin /details1.asp , and still getting the same error. (i also tried changing hostingplatform.com to comcity.com and get a server unavailable error that way.)
I only have changed the paths for 1 item (crocs/beach) to test. I didn't want to change them all until I know I did it right. Don't know if that is an issue at the moment. I'm still not doing something right.. I'll keep trying and advise. Thanks for your help.

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Donna


Posted By: DDMD
Date Posted: May/03/05 at 1:47pm
update-
changing the paths for the additional items does not appear to make a difference. Once we click on checkout, up comes the error message "Time To Process Your Order Has Expired". I rechecked our site settings and Shared SSL is enabled. Any suggestions are welcome.. thanks!

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Donna



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