Shipping Info
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=286
Printed Date: November/24/24 at 6:35am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: Shipping Info
Posted By: Ghidorah
Subject: Shipping Info
Date Posted: January/27/05 at 8:33am
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I have sales cart pro ver 3.82 and the shipping options have dissappeared from my website as of 2 days ago. I am not extremely skilled at website maintainence and have taken over the job on a pre-existing website. Can anyone give me a starting point or need more info I would greatly appreciate it thank you...
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Replies:
Posted By: MelodyB
Date Posted: January/28/05 at 11:20am
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Do you mean the page that offers shipping options is gone? That would lead me to believe your global.asa got tweaked and skips over that page. I would redo the setup wizard to get a new globa.asa and copy that over the one on your site (back up the original one first in case it doesn't work).
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Posted By: Ghidorah
Date Posted: January/28/05 at 12:17pm
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After attempting to redo the setup wizard I get an activeX 429 cannot create error. I have followed the help file that Sales cart provides to remedy this problem....could possibly the shipping file be running as HTML instead of ASA? Im kind of stuck...Thanks for helping me!! Ghid
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Posted By: Ghidorah
Date Posted: January/28/05 at 12:38pm
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The Shipping "instructions" page is gone..It allows me to begin the sales procedure but does not let me choose UPS/FED EX and it will let me continue on to credit card selection..Im puzzled! Thanks
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Posted By: Techno Geek
Date Posted: January/28/05 at 4:54pm
Sounds like you're dealing with a bunch of different issues. Do you have any support left? If so, then you might want to take advantage of it.
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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Posted By: Ghidorah
Date Posted: January/31/05 at 6:46am
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I dont believe we have any support left at all....It has been at least a year since this product was purchased. Like I said I am taking over where someone left off on a very small business website..Please any advice I would certainly appreciate as we are losing sales opportunities. Thanks.. Ghidra
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Posted By: Techno Geek
Date Posted: January/31/05 at 8:34am
How did you run the wizard? Did you run it on your computer on your local copy of the website or on the HTTP website?
The error 429 is generally referring to a missing object from your OS. Did you recently install or uninstall an application from your machine?
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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Posted By: Ghidorah
Date Posted: January/31/05 at 10:48am
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I've tried running it from both locations to see if It would make a difference and it does not. And I have not made any changes to my machine with the exception of installing Microsoft XML Parser per the Sales Cart help file suggestion..which did not work. Thanks again! Ghid
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Posted By: Techno Geek
Date Posted: January/31/05 at 10:54am
Strange. If you want to cut down on the troubleshooting time, removing both SalesCart and FrontPage and re-installing them will resovle your issue.
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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support
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