Send Reminder issue
Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=268
Printed Date: November/23/24 at 6:34pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: Send Reminder issue
Posted By: dremer
Subject: Send Reminder issue
Date Posted: December/25/04 at 8:44pm
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One thing I noticed with the send reminder(forgot password). If I put a email address that is in the shop database it works great, but if I put in a random email address that is not in datbase, I get "page cannot display" error. Do you have a fix that will bring you to a page that says "invalid email address...try again"
Thanks for your help Dave |
Replies:
Posted By: Techno Geek
Date Posted: December/29/04 at 3:28pm
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I believe so. What version are you currently running? ------------- Techno Geek Customer Support Engineer ComCity and SalesCart Technical Support |
Posted By: dremer
Date Posted: December/29/04 at 3:31pm
| I have Salescart 5.0 pro |
Posted By: Techno Geek
Date Posted: December/29/04 at 3:36pm
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What was the error message by the way? Make sure that you have your friendly HTTP error messages disabled so you can actually see the exact message. ------------- Techno Geek Customer Support Engineer ComCity and SalesCart Technical Support |
Posted By: dremer
Date Posted: December/29/04 at 3:39pm
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ADODB.Recordset error '800a0bcd'
Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record. ?, line 0 |
Posted By: dremer
Date Posted: December/29/04 at 4:24pm
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Will -
I also get that same error on the "Promotional Email" (3_go-Email.asp) page when the search criteria does not match the info in the database. Thanks for help Dave |
Posted By: Techno Geek
Date Posted: December/29/04 at 4:30pm
Yes, that's because the email address is not in the database so it would throw the error message above. However, I believe this was fixed a while back ago. It might be worth while to download the order management from the userroom and just drop the files in question in your current online directory. ------------- Techno Geek Customer Support Engineer ComCity and SalesCart Technical Support |
dremer wrote:Posted By: dremer
Date Posted: December/29/04 at 9:56pm
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Will -
I followed you instruction and re-download the order management plug-in and replaced the customer_login,asp page and still same error. |
Posted By: Techno Geek
Date Posted: December/30/04 at 11:57am
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Strange. Please go ahead and submit a support ticket, I'll need to verify this. If it hasn't been fixed, then we'll provide it to you free of charge. ------------- Techno Geek Customer Support Engineer ComCity and SalesCart Technical Support |
Posted By: dremer
Date Posted: November/04/06 at 8:28pm
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I know this issue has been posted awhile back, but I still haven't got this issue resolved. Do you happen to have the updated customer_login.asp page to fix this password reminder issue.
Thanks Dave |