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No customer or mech e-mails

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=192
Printed Date: May/02/24 at 8:15pm
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: No customer or mech e-mails
Posted By: NJTackle
Subject: No customer or mech e-mails
Date Posted: September/12/04 at 10:02pm
These e-mails do not get sent, but when I try to send an order through the 'registry' or 'send to friend' page they work. This makes me believe things seem to be setup correctly. Any suggestions?

(( Just installed SQL v5 over SalesCart Pro v3 and e-mails were working before ugprade. ))

Thanks



Replies:
Posted By: Techno Geek
Date Posted: September/12/04 at 10:14pm
Intersting :) Well, does your host support the CDO/CDONTS of CDOSYS objects? Maybe you used one of the email plug-ins and don't recall?

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: NJTackle
Date Posted: September/13/04 at 7:35am
I run my own hosting servers (windows 2000, IIS5.0, etc). I didn't use any sort of e-mail plug in.

Again, e-mail works for customer password, registry, e-mail to friend...just no customer or merchant e-mails.

EDIT: This happened when I originally setup my shopping cart and don't remember what I didn. I though it had something to do with having the same e-mail for the FROM and TO place holders and my mail server not wanting to send it. But I don't recall what I did to fix it (maybe edit sendmail.asp & merch-conf.asp with differnt e-mail address in place of mymail variable??????)


Posted By: Techno Geek
Date Posted: September/13/04 at 8:04am
mymail = what you enter as the merchant email address in the global or salescart.asa

Make sure that receipt2.asp has the include for mer-conf.asp and sendemail.asp.

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Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: NJTackle
Date Posted: September/13/04 at 11:53am
Originally posted by Will Sani Will Sani wrote:

Make sure that receipt2.asp has the include for mer-conf.asp and sendemail.asp.


That was it! Don't know how I managed to delete these two includes but I did. - Thanks!


Posted By: Techno Geek
Date Posted: September/13/04 at 12:07pm
Excellent :)

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support



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