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Skip Shipping Doesn’t Work!

Printed From: SalesCart
Category: Legacy Products
Forum Name: SalesCart Standard / PRO / SQL
Forum Description: All questions pertaining to SalesCart Standard, PRO and SQL should be posted here.
URL: http://forum.salescart.com/forum/forum_posts.asp?TID=120
Printed Date: March/28/24 at 4:19am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com


Topic: Skip Shipping Doesn’t Work!
Posted By: mrproducer
Subject: Skip Shipping Doesn’t Work!
Date Posted: June/16/04 at 8:24pm
I'm lost, and need help on this.

Running windows XP, frontpage 2002, salescart pro 3.82.

Trying to create a very simple website to sell design services, no shipping needed, nor desired, and the skip shipping questions feature does not work.

I have re-installed windows, office xp, and salescart and still I get the same results.

I run the new web wizard, click to omit shipping questions, and during checkout view1.asp is always followed by details1.asp.

Thinking this issue might be caused by the path to security certificate during setup wizard i changed the path to payment1.asp instead of details1.asp

This skips the shipping parts, but the cart information is not passed on to the confirmation page. only blank fields.

This is the first cart i have ever used salescart for that skips shipping, so i never noticed this issue.

FYI, clicking the omit payment box in the wizard does seem to work without updating ssl checkout path.

I have checked knowledge base and all help files, with no results.

The wizard, and all product features lead me to believe skipping shipping is easy to do, but it isn't. This is an error for sure.

Is this a problem with SQL? or X?

I'm thinking of upgrading, but this has me worried.

What am i missing?
What can i do?
Is this a bug?

I can live with everything in the checkout for now, but this is important.

This is straight from the salescart website:

Disabled Shipping From The Checkout System
Remove Shipping from Checkout With click of a button, you can remove the entire shipping section and related shipping questions from the SalesCart checkout process. Great for Service-based businesses where there is no shipping.





Replies:
Posted By: Techno Geek
Date Posted: June/17/04 at 12:28pm
There isn't a bug in the Omit shipping option when I check the bug tracker.

From what I understand, the shipping is still visible despite the fact that you've disabled it in the wizard? Did you upload the global.asa file?

Take a look at your global.asa file, look for the following variable:

Session ("ChkShipping") = 0 is it set to '0' or '1'?

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: mrproducer
Date Posted: June/17/04 at 7:29pm
Hi Will, Thanks for the reply.

Yes, your correct. No matter what I do, I still land on details1.asp.

I thought to check the global.asa file too.
It seems to be set the correct way.

The global.asa has the Session("ChkShipping")=1

If I change Session ("ChkPayment") = 0,
to Session ("ChkPayment") = 1

Then the Payment portion is skipped, perfect.

However, No matter how the "ChkShipping" is set, it will not skip the shipping.

I have tried re-running the wizard, new webs, and i'm at a stand still.
any help is much appreciated.

Patrick
KKI





Posted By: Techno Geek
Date Posted: June/22/04 at 9:03am
Maybe I misunderstood. Do you want to skip details1.asp or the shipping page? Did you check the form action on details1.asp to see where it is submitting to?

One thing you can do in shipping1.asp is to check whether the session has the ChkShipping variable enabled or disabled. You can this by adding the following:

Response.write(Session("ChkShipping"))
Response.end

Right after:
Session("computeship")=computeship(0)

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support


Posted By: mrproducer
Date Posted: July/02/04 at 11:40am
Hi Will,

I'm trying to build a cart for my web design.

so I wish to skip the entire shipping sections from the checkout.

I wish to do, exactly what your product description says it will do:

Disabled Shipping From The Checkout System
Remove Shipping from Checkout With click of a button, you can remove the entire shipping section and related shipping questions from the SalesCart checkout process. Great for Service-based businesses where there is no shipping.

I entered the code you mentioned above.
It only skipped the shipping method page (shipping2.asp), it still goes to details1.asp first, which specifically asks for shipping info.

Is it not possible to skip the shipping questions as stated in your product description?

It seems ridiculous to go to the details1.asp page, asking for "shipping info", then go to payment page asking the same questions again, eventhough they might automatically be filled out.

A service check out should be:

viewcart/payment info/ confirmation/ receipt

Not:
viewcart/ shipping info/ payment info/ confirmation/ receipt


can this be done?






Posted By: Techno Geek
Date Posted: July/09/04 at 11:46am
SalesCart PRO/SQL already has this feature working. There are no bugs with this feature. If you're having issues please restore the pages to the original version, and then test it out.

-------------
Techno Geek
Customer Support Engineer
ComCity and SalesCart Technical Support



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