Reinstall Sales Cart?!

Techno Geek wrote: Here is what I suggest: Start from the beginning. It never helps to pick up someone else's project without knowing how the software run. I understand you have questions but most of your questions are either covered in the knowledge base, Forums or the manual. Between these three resources you have a wealth of information to get your shopping cart running properly. That's not to turn you away from the forums but you can't expect to get all of your questions answered here. You can download the software from The SalesCart User Room as long as your license is current. Another thing I would recommend is to run the SaelsCart installation, wizard and product links to see how the entire thing works. Once you're familiar with the cart you won't have these other issues.

I have taken your advice and started the test site following the manual. And right on the start I’m having the problem. Upon performing basic functions I went to Lobby page and to the Product Page #1.
And instead of “Add Item” button I have just text “FrontPage shopadd Component”.
So I can’t follow ordering procedure. Other buttons are working: view cart, return to lobby etc.
I have created second product page entering new product link info – but still same story.

Ok, I’m starting to have some progress. What I’m realizing right now is that I have different coded *.asp files with the same name in three different folders. For example content of codepage.asp at one folder is different from codepage.asp in other folder.

Everything is more complicated since we are having 3 subwebs with 3 sales carts also. Great ):

As I said I have inherited this Sales Cart and trying to place all in work. There are at least three folders on hard drive with Sales Cart files and it looks that they are different.

How can I be sure that I’m using the right ones? I would appreciate any suggestion. Can I unpack the Sales Cart installation CD and just take those files as original ones without installing cart again or can I maybe download these files from Sales Cart web site?

Thank you.

Jason
jasontate2004@yahoo.com

Techno Geek wrote: You're not using SalesCart on a live website environment, are you? You can re-install the software but I doubt that'll fix the issue at this point.

What do you mean that you doubt that'll fix the issue if I reinstall the software?

I'm running the cart in http://localhost enviroment. My only concern with reinstalling the software is that I would probably have to set up authorize.net account again and hopefully nothing will happen with sales cart product links.

Just tried turning off Zone Alarm and NAV. Repeated the whole procedure again and still Sales cart toolbar is not loaded.

"Not loaded. A runtime error occured during the loading of the com add-in"

So the toolbar is not working? Try this: http://support.salescart.com/kb/KB-details.asp?key=5001