SalesCart Forums : checkout process getting stuck

checkout process getting stuck : This was a hosting customer at...

Tue, 07 Nov 2006 10:44:52 +0000

Author: admin
Subject: 617
Posted: November/07/06 at 10:44am

This was a hosting customer at ComCity and the issue had to do with an issue with the customers SSL certificate. It was resolved and the customer is now successfully processing orders.

I'm going to close this issue because anything related to what this customer was experiencing is most likely different as this issue was a server issue that is now resolved.

Edited by admin

checkout process getting stuck : Probably I think you go...

Mon, 06 Nov 2006 23:29:51 +0000

Author: Gregory
Subject: 617
Posted: November/06/06 at 11:29pm

Probably I think you go for an email resource which provide you enough space wih necessary buffer allocated to it.The problem may be due to Number of people being served from a server is high and algorith written to serve is as such enables the one with higher priority and disables others making them feel the error message.

checkout process getting stuck : I have a problem like this. And...

Mon, 06 Nov 2006 12:57:38 +0000

Author: qrsystems
Subject: 617
Posted: November/06/06 at 12:57pm

I have a problem like this. And assistance wil be appreciated

checkout process getting stuck : Multiple users (including myself,...

Fri, 08 Sep 2006 15:19:05 +0000

Author: marvelousmugs
Subject: 617
Posted: September/08/06 at 3:19pm

Multiple users (including myself, wife and mother) all from different computers and internet service providers are getting the same error. I have had it go through a couple of times with out an issue, but more times than not, I get the error. When I hit the back button two - three times it works. It doesn't seem to be a factor of the email field being populated as I thought earlier.

Is there anyway to extend the buffer maybe?

Thanks again,
Scott

checkout process getting stuck : I just did a fake test order #81...all...

Fri, 08 Sep 2006 09:38:11 +0000

Author: mikeb
Subject: 617
Posted: September/08/06 at 9:38am

I just did a fake test order #81...all the way through with an email address and all fields completed.

checkout process getting stuck : It seems to happen only when I...

Fri, 08 Sep 2006 09:25:58 +0000

Author: marvelousmugs
Subject: 617
Posted: September/08/06 at 9:25am

It seems to happen only when I populate the email field in the details1 page. If I leave that blank, then there is not a problem.

Thanks,
Scott

checkout process getting stuck : I'm on your website now and...

Fri, 08 Sep 2006 08:36:11 +0000

Author: mikeb
Subject: 617
Posted: September/08/06 at 8:36am

I'm on your website now and gone all the way to the payment page with no issue.

checkout process getting stuck : I am having a problem with my...

Thu, 07 Sep 2006 22:38:40 +0000

Author: marvelousmugs
Subject: 617
Posted: September/07/06 at 10:38pm

I am having a problem with my website. It has just gone live for the first time.

When placing an order, after entering the information in the details1.asp page and pressing "continue", I get a "page not found". If I hit the browser back button and try again, it eventually goes to shipping2.asp

I have put the code:
<%response.buffer=true%>
on details1, shipping1, shipping2, confirm1, receipt1, and shop1 as seen in the knowledge base article.

This problem had been showing up at other times in the checkout process, but now these problems are fixed. Only the problem from details1 to shipping2 remains.

I have the shipping plug-in installed if that makes a difference.

Thanks,
Scott