http://forum.salescart.com/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 23 May 2026 14:22:21 +0000 Tue, 30 Mar 2004 18:02:28 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 forum.salescart.com/forum/RSS_post_feed.asp?TID=32 http://forum.salescart.com/forum/forum_images/web_wiz_forums.png http://forum.salescart.com/forum/ http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=105&title=another-possible-sc-issue#105 Author: Guests
Subject: 32
Posted: March/30/04 at 6:02pm

The session should have been killed upon a complete order. The only thing I can think of that could have caused this is if the 1st shopper did not allow the checkout to complete. If the shopper does not see the receipt page, the session is still alive.]]> Tue, 30 Mar 2004 18:02:28 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=105&title=another-possible-sc-issue#105 http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=94&title=another-possible-sc-issue#94 Author: lleemon
Subject: 32
Posted: March/30/04 at 5:35am

Will,

You are correct. They did use the same browser/same session. I believe we are set at 30 minutes but I believe a session resets itself if they refresh? So if they hit refresh it goes back to 20 minutes.   Isn't it 20 idle minutes then it's cleared?

Thanks for the response.]]> Tue, 30 Mar 2004 05:35:04 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=94&title=another-possible-sc-issue#94 http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=91&title=another-possible-sc-issue#91 Author: Techno Geek
Subject: 32
Posted: March/29/04 at 9:00pm

Actually yes, Authorize.net is set to reject the same order ID that comes through twice. We didn't even have to do anything about that. I think this might have been because the customer might have possibly used the same browser window to place the order. If the session was kept alive on the server it would have definitely caused the issue. The default session timeout on IIS server is 20 minutes so this sort of adds up actually. Lowering the 20 minutes would solve the issue but if you have a customer that is slow, then they might run into other issues. ]]> Mon, 29 Mar 2004 21:00:49 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=91&title=another-possible-sc-issue#91 http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=80&title=another-possible-sc-issue#80 Author: lleemon
Subject: 32
Posted: March/29/04 at 8:06am

Will and users,
We had a very unusual issue that I hope gets address. Situation is:

A customer ordered product ABC for $50 and the card was accepted through Authorize.net and they printed the receipt. Then the neighbor that doesn't have a computer uses the same computer 7 minutes later and orders the same ABC product for $50. They also got accepted by Authorize.net and the order went through. Well, unknowing we did send out one product but after a few weeks one customer called and we figures out through authorize that they both had the same orderid but only one showed up in our system.

Does SC have any way to handle this or and work in process for this?

Thanks.
]]> Mon, 29 Mar 2004 08:06:52 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=32&PID=80&title=another-possible-sc-issue#80