http://forum.salescart.com/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 23 May 2026 15:07:11 +0000 Mon, 24 Apr 2006 09:50:14 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 forum.salescart.com/forum/RSS_post_feed.asp?TID=227 http://forum.salescart.com/forum/forum_images/web_wiz_forums.png http://forum.salescart.com/forum/ http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=1922&title=blank-empty-order-received#1922 Author: mikeb
Subject: 227
Posted: April/24/06 at 9:50am

You can not really do this anymore in the most recent version of SalesCart PRO 5. If you leave the checkout process, it will force you to start it completely over.]]> Mon, 24 Apr 2006 09:50:14 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=1922&title=blank-empty-order-received#1922 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=1913&title=blank-empty-order-received#1913 Author: VPedofFancifuls
Subject: 227
Posted: April/05/06 at 10:46am

Blank order are usualy caused by someone using their back button during the checkout process. I have recently been plagued with more blank orders than normal and have found it is people using a Macintosh computer and the Safari browser which seems to keep their shipping and billing info but their shopping carts arive empty. More specificaly it looks like ( Mozilla/5.0 {Macintosh; U; PPC Mac OS X; en} AppleWebKit/312.8[KHTML, like Gecko] Safari/312.6)is there a fix I'm not aware of?

Edited by VPedofFancifuls]]> Wed, 05 Apr 2006 10:46:28 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=1913&title=blank-empty-order-received#1913 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=1736&title=blank-empty-order-received#1736 Author: DDMD
Subject: 227
Posted: November/09/05 at 6:50am

after talking to a customer who had the same issue placing an order, we were able to duplicate the blank field e-mails. She was adding items to the cart, using the browsers back button to leave the site, then using the forward button or history to go back to the shopping cart later and checkout. The items remained on her screen in the cart, but once she left the site, the order was gone. The same issue happened when she bookmarked the site. Thank goodness for the impulse shoppers! -d]]> Wed, 09 Nov 2005 06:50:24 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=1736&title=blank-empty-order-received#1736 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=854&title=blank-empty-order-received#854 Author: Techno Geek
Subject: 227
Posted: November/29/04 at 1:34pm

I've not heard of this. The only time a blank email comes through is when you go directly to /cgi-bin/receipt2.asp.]]> Mon, 29 Nov 2004 13:34:22 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=854&title=blank-empty-order-received#854 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=824&title=blank-empty-order-received#824 Author: drafting
Subject: 227
Posted: November/22/04 at 11:40am

Hi Jim,

This happens to me as well. We are not sure how to fix this either. Any suggestions are appreciated.

Beth]]> Mon, 22 Nov 2004 11:40:10 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=824&title=blank-empty-order-received#824 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=809&title=blank-empty-order-received#809 Author: jimgub
Subject: 227
Posted: November/16/04 at 6:39am

We're using Sales cart Pro: an customer entered in an order (we see it in the Abandonded order report) and claims to have done everything correctly... the confirming email we received (order to be processed) has blank entries in all fields... ever heard of this problem? She tried it three times and we received three different blank emails

Jim]]> Tue, 16 Nov 2004 06:39:46 +0000 http://forum.salescart.com/forum/forum_posts.asp?TID=227&PID=809&title=blank-empty-order-received#809